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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
152 Surveys

Cedar LN

Surveyed on Apr 17, 2024
Represented the Buyer
3.50/5
Start FullStart FullStart FullStar HalfStar Empty
Competency
4/5
Knowledge
4/5
Communication
3/5
Experience
3/5

“We usually had to initiate contact relating to delays and problems with this purchase which was a frustrating experience overall. She was kind and willing to spend time discussing the market and questions we had relating to property decisions.”

Waterview LN

Surveyed on Apr 16, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma is an amazing Realtor. She has always gone above and beyond I highly recommend her ”

Monkhouse DR

Surveyed on Apr 15, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma was a pleasure to work with. Very knowledgeable and professional. Would definitely work with her again ”

Mechanic ST

Surveyed on Apr 15, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best agent in Galveston I highly recommend her. ”

Cedar LN

Surveyed on Apr 15, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“No cu”

Red Bloom CIR

Surveyed on Apr 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma is almost perfect. There are no improvements needed. Norma has represented 4 of our immediate family members over the years. She s always been our go to realtor.”

Helen BLVD

Surveyed on Apr 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma s amazing, she helped us find our dream home in so many ways. Seven days a week she was always there for us. ”

Wooded Trail Way

Surveyed on Apr 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma was very informative and great to work with. I would highly recommend her as an agent. ”

Nelson Avenue

Surveyed on Apr 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Johnson Rd

Surveyed on Apr 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma is great. Very professional and very kind. One of my favorites. ”

Sombrero DR

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma was very friendly, attentive, responsive, and informative.”

Teal Fern Court

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma is a very efficient realtor. She will quickly identify choices for you based on your needs and requests, and she will make sure you can have enough time and information to make decisions. Communication with her is always fluid and on time, and she will explain and provide support during any part of the process if needed. I will recommend Norma as a realtor to anyone looking to buying or selling property. ”

Sunrise Trail

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma Smalley was there at every turn. I definitely recommend her for anyone buying or selling. ”

Prides Way Way

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Norma is awesome She is very knowledgeable about the market and shares that knowledge to help you make the best decision possible She is very responsive to questions and looks out for your best interest Would definitely recommend Norma ”

Marina View Drive

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.96/5
Rate based on 152 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience