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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
89 Surveys

Vizcaya Park DR

Surveyed on Apr 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am very thankful that Mardon Hickford is my Realtor. She provided great advice throughout the transaction. I moved to Texas from out-of-state so I had many questions about the area, not just real estate related questions. She s the best ”

Wilbur LN

Surveyed on Apr 02, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon was great to work with on the sale of our home. ”

Winter Sunrise CIR

Surveyed on Mar 20, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Always prompt, professional, knowledgeable, and attentive to the our needs as buyers. We thoroughly enjoyed our home buying experience and would give 5 stars all around ”

Mardon Hickford
THANK YOU Todd and Rachel! Looking forward to your arrival, and welcome to Texas!

Summit Mist DR

Surveyed on Mar 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience. The Hickford team met and exceeded our expectations both in terms of sales price and a quick sale. They have a good eye for what it takes to meet both of those criteria. Thanks Mardon and Henry ”

Jordyn Lake DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Linden ST

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon was amazing throughout the process She gave insightful suggestions which paid off in a quick sale, kept me updated and informed, responded quickly to any questions or concerns, and made everything stress-free. I highly recommend her ”

Windsor Castle Drive

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Trace Village Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome team, Thank you Mardon and Henry. ”

Glenfinch Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon was tremendously helpful as my fiancé and I were moving from Australia to Houston. She made the process of finding a home to rent extremely smooth and we could not have gotten it done without her help. ”

Ashford Square Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon made buying a home a lot easier than I thought it was going to be. As a first time homebuyer, it was scary thinking of buying a home especially in the economy. I don’t think it would’ve been possible without her. I wouldn’t recommend anyone else.”

Country Place Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My husband and I had a special real estate case where we were needing a little more specialized attention as we were attempting to make a new start where we had experienced difficulties previously with another realtor. Mardon and her husband, Henry, were recommended to my husband by one of his colleagues and, thank goodness, turned out to definitely be the right team for us! They left no stone unturned and kept working with us, answering all our questions, steering us in the directions where we would likely have the best success, and within about one week we were moved into a beautiful new townhouse we were able to lease. Both Mardon and Henry were physically present from start to finish, making sure all of the paperwork was done before we finalized everything and saw us through accepting our keys. When my husband and I are ready for our next real estate move, we will ONLY be calling the Hickford Realty Team! Thank y'all so much for everything!”

Winford Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon and Henry made the process stress free.”

Verdant Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“In the past year, we bought a new primary residence, sold our prior house, and sold my mom's house -- Mardon was our realtor for all of these transactions. We would ask her to be our realtor on any future purchases or sales. She does a great job -- knows the market, and knows how to interact with the clients. Would recommend her to anyone. ”

Beacon Point Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mardon went above and beyond what she needed to do. Multiple times she checked on our new house status and kept us updated. I can’t say enough about her. She was always available when we needed her. Always pleasant, and believe me we had many challenging issues to work through. Thank goodness for her great temperament and lovely personality.”

Birchview Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We appreciated Mardon & Henry’s expertise in the housing industry during the process of selling our home of 22 years. They gave us suggestions but listen to what we wanted as well and weren’t pushy in any way. They were very helpful when we had questions and were very patient since we hadn’t sold a home in many years and had lots of questions. They were available to us through each step. A pleasure to work with! ??”

Overall Rating
4.99/5
Rate based on 89 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience