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Lisa Carnes

Hearthstone Realty

"Working Hard To Earn Your Business"

Overall Client Experience Rating


5.00




5.00 / 5.00
Based on 11 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Ventura Drive

Represented the Buyer

- Survey On 08/15/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We enjoyed working with Lisa. She understands the "human process" side of real estate which helped us through the negotiations!
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Agent Comment:
It was a pleasure helping this family find a wonderful beach house to enjoy for years to come here on Galveston Island! Thank you for your business.
Street Name: Woodway Dr

Represented the Buyer

- Survey On 11/20/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Extremely professional and knowledgeable. Understood the pressures I was going through to secure a residence after the Harvey Floods.
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Street Name: Paso Rello Dr

Represented the Buyer

- Survey On 11/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Barbados Way

Represented the Buyer

- Survey On 04/02/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Lisa was wonderful to work with! She was helpful, knowledgeable, friendly, patient, persistent when necessary, and communicative. Throughout the entire process she made us feel as though we were a priority and important to her. She stuck with us and we were able to find a house we were excited about. The deal was done efficiently and in a professional manner. We couldn't have been happier to have her as our realtor!
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Street Name: Yoakum Dr

Represented the Buyer

- Survey On 04/12/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Lisa is an outstanding Realtor and is so dedicated to her clients. She worked tirelessly to find our house in a very competitive market. She really looks out for her clients best interest. Great Realtor!
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Street Name: Pecos

Represented the Seller

- Survey On 04/10/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
No complaints. Lisa delivered just as she had promised.
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Street Name: 24th

Represented the Seller

- Survey On 04/12/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
This was a multifamily investment property. Lisa handled both the purchase and sell of the property. Her knowledge was very helpful on both deals. She negotiated a great purchase price on the front end, gave us idea's for the remodel, gave us input on tenants and got our asking price at a nice profit. She truly is a full service agent.
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Street Name: 24th

Represented the Buyer

- Survey On 11/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Our company used Lisa on the purchase and the sale of this property. As investor's, her knowledge of investment property was ideal in locating us a property that provided income over the short term and a very nice profit on the sale.
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Street Name: Cove View Blv

Represented the Seller

- Survey On 11/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We used Lisa on the purchase and then the sale of our condo. She did a great job of listening to exactly what we wanted. She found a condo for us with a great view and negotiated a very good price. Her personal service even after the purchase was first class. She stayed in contact, checking in on us often. We had to sell the condo recently and she negotiated a nice profit for us.
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Street Name: Cove View Blvd

Represented the Buyer

- Survey On 04/02/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I used Lisa on both the purchase and sell of this Condo and she did an excellent job on both. She negotiated a Purchase price below listing and gave me some good ideas on the remodel. I liked it so much I decided not to sell it until Lisa approached me with an offer $4k above what I had originally thought I would list it at. I highly recommend Lisa for her professionalism, real estate knowledge and integrity.
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