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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
39 Surveys

Hawthorne ST

Surveyed on Mar 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had the pleasure of working with Kelly to find a new home that would fit our needs and preferences and tight deadline and I couldn t be happier with the level of service and dedication I received. Her knowledge of the local market and attention to detail made the entire process smooth and stress-free. Always available to answer any questions and to keep us on track. Thank you for everything ”

Tuam ST

Surveyed on Feb 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly worked very hard and did a great job She went the extra mile to ensure my house sold and was very knowledgeable about the Midtown market.”

Kelly Reynolds-Nichols
Thank you so much Clayton! It was such a pleasure to work with you. I hope we can do it again some day!

Chelsea ST

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Fitzgerald Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly worked her A@# off for us!! We were out of the state most of the time and she traveled all over the Houston/Woodlands/Conroe area facetiming me from each house and walking me through everything. We put an offer on the house we ended up buying without even seeing it in person because I was so confident in her knowledge.”

Crawford St

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was fantastic to work with and she knows the midtown, Houston area well. ”

Kelly Reynolds-Nichols
Thank you Lisa. You are the best! I am so grateful to have such good a client! Looking forward to working with you again.

Woodvalley Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It has been a good experience with Kelly as our leasing agent.”

Kelly Reynolds-Nichols
Thank you so much Mrs Slack. It has been my pleasure to work for you too!

Main Poplar Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Kelly Reynolds-Nichols
Kian and Janice were great to work with as they had lived in the US before and had some knowledge of how leases work here. Transiting from Europe is not easy and I thank them so much for their patience.

Drew Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was everything I could have hoped for in an agent. She really helped to make selling my home a painless and stress free experience for me. I highly recommend her.”

Venice Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have a great experience working with Kelly. She know the market, selling strategy, cares about her clients and keep them informed.”

Caroline Street

Surveyed 2 years ago
Represented the Seller
3.50/5
Start FullStart FullStart FullStar HalfStar Empty
Competency
4/5
Knowledge
3/5
Communication
4/5
Experience
3/5

“Type some comments, if you want…”

Crawford Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Crawford Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Type some comments, if you want…”

Crawford Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Kelly Reynolds-Nichols
Thank you so much Timothy! It's been my pleasure to work for you. You are the best!

Jane Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was the best realtor we could have hoped for! We wholeheartedly recommend her to everyone who is looking for a home in Houston!”

Kelly Reynolds-Nichols
Thank you Irene. I appreciate you and Andrew so much. I believe you will be very happy there.

Yupon St

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Kelly Reynolds-Nichols
Timothy was a great person to work with and I am so lucky to have worked with him. Thank you Tim!
Overall Rating
4.96/5
Rate based on 39 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience