Karen Herbert

Keller Williams Realty Southwest

Overall Client Experience Rating

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5.00




5.00 / 5.00
Based on 8 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Highland Hills Drive

Represented the Buyer

- Survey On 01/08/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen was very helpful in keeping the lines of communication open between myself and the mortgage goup. We were working on a narrow time line to get the sale closed before the the 1st of the year which was a definite advantage to us. The Benchmark loan processor Christy Martin was also very helpful in the process.
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Street Name: Wild Indigo Street

Represented the Seller

- Survey On 12/15/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Working with Karen went very well. I have learned a lot myself. She was especially good in making sure I met deadlines which were often time sensitive. She also seemed very knowledgeable of possible legal issues. I would certainly recommend her to others that are in need of an agent.
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Street Name: Bering Drive

Represented the Seller

- Survey On 12/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Went above and beyond "normal" realtor duties since assisting me as an out-of-state seller who was unable to handle many of the necessary real estate requirements myself.
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Street Name: Verdome Ln

Represented the Buyer

- Survey On 10/26/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I’m so grateful Karen knocked on my door several years ago. She was invaluable selling my house, and even more indispensable putting me in a new one. She really does her homework on the market, the neighborhood and what could meet my needs. I couldn’t be more pleased.
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Street Name: Amersham Way

Represented the Seller

- Survey On 12/26/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was my lucky day when Karen knocked on my door, introducing herself. Before I was ready to sell, I researched and found her very qualified. When I did need her services, she worked tirelessly to make things happen. She kept us informed, tracked the market, made suggestions, and ultimately sold our house when others weren't moving. She even called upon her own contractor to help with last minute crisis. I'm more than grateful and will certainly come back for any other real estate needs.
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Street Name: Hannover Frs

Represented the Buyer

- Survey On 12/18/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen's experience and attention to detail were much appreciated during my rental process. She made several long trips with me to check properties and always followed up. She knew what to look for when I didn't and was always looking out for my benefit. Could not be more satisfied with the level of attention and service.
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Street Name: Rockwall Ct

Represented the Seller

- Survey On 05/23/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We would highly recommend Karen Herbert as a relator. We moved out of state immediately after contacting Karen. So much fell on Karen to take care of all aspects of getting our home ready to put on the market and selling. Our house was on the market for one day before a contract was put on it and everything went smoothly for us because of all that Karen did for us. James & Linda Shackelford
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Street Name: Miraglen

Represented the Buyer

- Survey On 12/28/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen was an absolute pleasure to work with! She made our experience buying a home seam very smooth. Any help or question I had, I felt very comfortable asking for her assistance.
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