Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Holtwood Grove
Represented the Buyer
- Survey On 03/13/2018
Absolutely great to work with and very helpful!
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Agent Comment:
We appreciate the opportunity to serve you, and your time and consideration in sharing your experience! We want to be your Realtor for life, and are determined to earn your business every step of the way! Thanks again!
Street Name: Mews Wood Court
Represented the Seller
- Survey On 03/05/2018
Jo Anne and her team were a dream to work with. Look forward to recommending them to other sellers!
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Agent Comment:
Right back at you! It's been a memorable journey, and one we are grateful for. Thank you, Amy, and God Bless!
Street Name: Lake Falls Circle
Represented the Seller
- Survey On 03/04/2018
JoAnne and her team were professional, easy to work with and kept us informed throughout the entire process. They priced the house correctly and we had multiple offers in just 3 days. The team is very familiar with technology and this is key to getting a home sold quickly and at the right price. Communication was great and they were always quick to respond to email and text messages as well as phone calls. This was our 6th house sale and we have worked with other realtors in different cities. We can’t say enough good things about JoAnne and her staff.
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Agent Comment:
Such a compliment and a pleasure in serving you at the same time! It's been a journey (leasing, then selling), and couldn't be more pleased with the outcome for your benefit. Thank you - thank you - for the honor of serving you!!
Street Name: Holly Springs Drive
Represented the Seller
- Survey On 02/09/2018
Kelly Harpold went out of her way to ensure the sale on our house. we are very pleased that we had her as a realtor agent. She handled a very challenging couple of buyers as quickly and efficiently as can be expected. Thank You!
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Agent Comment:
Dave and Arlean-you were both great partners with me in selling your home, from preparing your home for sale to the final closing. I couldn't have asked for better teammates. It is always my pleasure and the pleasure of our entire team to serve on your behalf. Here's to your new chapter in life!
Kelly Harpold
Street Name: Hannover Forest
Represented the Seller
- Survey On 01/10/2018
Sissy goes above and beyond what is expected of her, very professional and prompt and is always after the interest of her clients. It’s always great working with her
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Agent Comment:
Thank you so much. It is always a pleasure working with you and I look forward to the next opportunity.
Street Name: Acorn Oak Street
Represented the Buyer
- Survey On 01/03/2018
Jo Anne Johnson was a pleasure to work with on purchasing this property! I would highly recommend her and her team. Super professional and a wonderful negotiator!
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Street Name: Merryvale Drive
Represented the Seller
- Survey On 01/06/2018
We have used JoAnne Johnson and Associates both to purchase a home and to lease out a home. They are the best Realty company we have ever worked with! Awesome service! Very high level of professionalism. Highly recommend them.
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
We are beyond blessed to have clients like you! Thank you for your continued business, and most of all, endorsement. Happy 2018!
Street Name: Serrano Bluff Lane
Represented the Seller
- Survey On 12/15/2017
Sissy was handling the rental arrangement for the property. She is very responsive to my questions and took care of the tenant arrangement without any problems. I would recommend her to anyone looking to rent their properties out.
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Agent Comment:
Thank you, wonderful Ma family, for taking the time to respond. Your business means the world to us, and we want to live up to it everyday!
Street Name: Villa Canyon Place
Represented the Buyer
- Survey On 12/15/2017
Everyone we dealt with in the office was very professional and very knowledgeable. I found dealing with this agency to be easy, efficient, productive. I have no problem recommending these guys for your next real estate needs.
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
Such a gift to hear from these sweet clients! As with every transaction, particularly ones with special needs, we wanted this to be right "to the tee!" Thank you for allowing us to serve you!
Street Name: Belfair Place
Represented the Seller
- Survey On 12/03/2017
Joanne and her team are top notch and a pleasure to work with!!!
If you were the Seller in this transaction and above information is incorrect, please
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Agent Comment:
Repeat clients who are near and dear to our hearts! The sale sale of this home was especially emotional given the unexpected passing of their beloved parent. Our clients are a part of our extended family... We celebrate when they do; and the opposite is true, also, in times of adversity/challenges. One thing is constant - faith and relationships!
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