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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Maple Rapids Ln

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

CANTER LN

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Every member of Jo Anne's team gave us unparalleled customer service. They are world class, second to none! We were treated like VIPs from the beginning and throughout the entire process. I recommend them whole-heartedly. Debbie Starnes was exceptionally patient and caring as she helped us find just the right property for our new home needs.”

LANSDOWNE CIR

Surveyed 9 years ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“Cathy did a very good job and was dedicated and highly knowledgeable. However, in the end, we purchased a home that was also listed by Coldwell Banker (Joanne Johnson) who was our initial agent. For us this became awkward since we were no longer able to communicate with Joanne during the inspection and purchase process. ”

Jo Anne Johnson
We appreciate these comments, and understand it was difficult when our buying clients wanted to purchase a home that I had listed. Due to Intermediary status with appointments, I was no longer able to provide advice and counsel to the Buyers due to my strict fiduciary duty to the Sellers, who wanted full representation. Nevertheless, it was a successful transaction for both Buyers and Sellers, and were honored to serve both - even with a firewall between us! ;)

Dortmund Drive

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“we could not be happier with their service!!”

HAWTHORNE BLOSSOM DR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne and Cathy are the best at what they do and treat you as if it were them buying or selling their own home. Thanks again!!!”

DULCET HOLLOW CIR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent market knowledge combined with a real understanding of our needs has made our house buying experience a very simple exercise and a joy. The team at Jo Anne Johnson and Associates and in particular Cathy Cole have been a pleasure to work with and I would have no hesitation in recommending their expertise to anyone in the future.”

MILLSAP CIR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were relocating from another state which added to our traditional property search needs. Jo Anne and her team managed our needs extremely well. They went above and beyond when it came to "viewing" homes. They would tour the house while we were on the phone and send real time images (Thanks Debbie). The team also helped answer any questions we had and provided honest feedback. We always felt they understood what the family was looking for. Our primary contact Cathy was awesome! Jo Anne and her team have also demonstrated true customer service. Any question we had (regardless of size) was answered promptly and accurately. We felt the communication was outstanding(Thanks Kathy & Cathy). We always felt our solution was a call or text away. In the end we feel we not only had an outstanding real estate team, we also met some really nice people that we hope to be able to call friends. ”

BRISTOL OAK

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

WINDHAVEN DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne did a great job in negotiating all aspects of our transaction! Jo Anne and her team really go the extra mile to take care of their clients. Thanks!”

MILLSAP CIR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Outstanding firm to work with. ”

WYNNOAK CIR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This purchasing experience was fabulous. The realtor and her staff treated me more like a trusted friend than a customer, and I had never even met any of them before! Debbie Starnes and Jo Anne Johnson both get my highest recommendation in every aspect of their efforts on our behalf. They far exceeded all expectations.”

MEADOWRIDGE PL

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pine Oak

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very knowledgeable and competent professional. Follows up on all aspects of the transaction. JoAnne has a very strong admin team that is very well organized supporting her which is essential. I would highly recommend her to my family and friends.”

LANSDOWNE CIR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnn Johnson and team made our experience so easy! I will and have recommended her to my friends who are interested in moving. She is a top notch professional !!!”

ROSASTONE DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.98/5
Rate based on 681 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience