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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Townsend Pl

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne and her team are thorough and pleasant to work with. They are on top of the entire process and were extremely helpful and informed.”

Greenprint Circle

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was so nice, explained the process step by step so we could understand all that was happening. Always available to answer questions and also has a great team of ladies at her office that were always wonderful to work with. I will definitely recommend JoAnne and her team!”

Wading Pond

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Fort Augusta

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent customer service. Listened to our likes and needs and helped us find a perfect home for our family.”

Ikes Tree Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne and her team provide market knowledge and insights to help you select the best home for you. They work hard to ensure that you get the most from negotiations with the seller. More than that, they understand the challenges of moving and provide unbelievable service to help you in any way. I HIGHLY recommend this team!!!”

Trace Creek Dr

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne is a true professional and very polished in her craft! I highly recommend her team! ”

Bantam Woods Cir

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Can't beat the best of the best!!!!”

Deerfern Place

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Meadowridge Pl

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

ARCHWYCK CIR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne and her team were always available and prompt in reply! Thank you.”

Frosted Pond Pl

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne was very helpful, organized and responded to our requests very quickly. She knows the community very well and was effective in communicating the highlights and amenities of the neighborhood. She took the time to explain her recommendations and answer any questions . ”

WINDFLOWER PL

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne continues to be a joy to work with and does a great job. ”

Silver Leaf

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Debbie Starnes is a godsend. From the moment we called her (randomly on a Sunday morning)she was all about pleasing her customer. She was knowledgeable of the market and gave us the information we needed to make immediate decision. So when we decided to buy versus rent, it was no brainer to utilize Debbie versus the preferred network that NuCompass recommended. Even during her times of dealing with personal issues, she always worked hard to leverage her time and resources, but her team to accomodate us. As long as I live in this area, I will recommend Debbie as a realtor for buying and or selling. She has a life long customer. Andy was Debbie's back up when she had to be in Florida, and she was terrific. Again, very customer oriented, attentive to our needs, patient with our discussions and was always willing to provide a balanced perspective. She was flexible, willing to shift on a dime from a schedule perspective - and even with the ambiguity of backing someone up - I felt like we were getting 1st class service. Kathy also helped Debbie out. I believe the timing may not have been right for her. While I hope we were not "high maintenance" buyers, it felt like we may have been from Kathy's perspective. She was open to her point of views, but not sure she was balanced in her views outside of her opinions, from a customer perspective. She was quick to read email, and I believe a bit quick to respond - and it "Felt" like she was being short and terse. I realize this may not be fair from an email perspective, but an awareness that email is not the best way to communicate. I very much appreciated the office and the team approach - overall it was the best buying experience I have had in my numerous corporate relocations.... bottom line - Debbie Starks is a ROCK STAR and her customer focus exceeded all my expectations!”

Jo Anne Johnson
Thank you for your thoughtful feedback! Each and every team member is committed to going above and beyond the call of duty for our clients, which is also evident. We sincerely welcome the opportunity to grow and learn from each transaction, which is why we wholeheartedly believe in this survey process. Thanks again, and Congratulations!

Twisted Birch Place

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne & Cathy are experts and true real estate professionals! In fact the entire Jo Anne Johnson team is one word "AWESOME!"”

Lake Paloma Trail

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne and her team were great to work with. Very professional and knowledgeable. Communication was timely and thorough. Negotiations were smooth because of her expertise. One if the best real estate agents we have ever used. ”

Overall Rating
4.98/5
Rate based on 681 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience