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Jo Anne Johnson

Keller Williams Realty The Woodlands

" Proudly serving the real estate needs of The Woodlands, TX and the surrounding areas. "

Overall Client Experience Rating


4.98




4.98 / 5.00
Based on 338 Completed Surveys

Competency

  4.98/5.0

Market Knowledge

  4.97/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Fort Augusta

Represented the Buyer

- Survey On 05/18/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent customer service. Listened to our likes and needs and helped us find a perfect home for our family.
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Street Name: Trace Creek Dr

Represented the Seller

- Survey On 04/17/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Jo Anne is a true professional and very polished in her craft! I highly recommend her team!
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Street Name: Ikes Tree Dr

Represented the Buyer

- Survey On 04/25/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
JoAnne and her team provide market knowledge and insights to help you select the best home for you. They work hard to ensure that you get the most from negotiations with the seller. More than that, they understand the challenges of moving and provide unbelievable service to help you in any way. I HIGHLY recommend this team!!!
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Street Name: Bantam Woods Cir

Represented the Buyer

- Survey On 04/15/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Can't beat the best of the best!!!!
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Street Name: Meadowridge Pl

Represented the Seller

- Survey On 03/22/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Deerfern Place

Represented the Seller

- Survey On 03/25/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Frosted Pond Pl

Represented the Seller

- Survey On 03/08/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Jo Anne was very helpful, organized and responded to our requests very quickly. She knows the community very well and was effective in communicating the highlights and amenities of the neighborhood. She took the time to explain her recommendations and answer any questions .
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Street Name: ARCHWYCK CIR

Represented the Buyer

- Survey On 03/12/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Jo Anne and her team were always available and prompt in reply! Thank you.
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Street Name: WINDFLOWER PL

Represented the Seller

- Survey On 02/09/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Jo Anne continues to be a joy to work with and does a great job.
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Street Name: Silver Leaf

Represented the Buyer

- Survey On 02/06/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Debbie Starnes is a godsend. From the moment we called her (randomly on a Sunday morning)she was all about pleasing her customer. She was knowledgeable of the market and gave us the information we needed to make immediate decision. So when we decided to buy versus rent, it was no brainer to utilize Debbie versus the preferred network that NuCompass recommended. Even during her times of dealing with personal issues, she always worked hard to leverage her time and resources, but her team to accomodate us. As long as I live in this area, I will recommend Debbie as a realtor for buying and or selling. She has a life long customer. Andy was Debbie's back up when she had to be in Florida, and she was terrific. Again, very customer oriented, attentive to our needs, patient with our discussions and was always willing to provide a balanced perspective. She was flexible, willing to shift on a dime from a schedule perspective - and even with the ambiguity of backing someone up - I felt like we were getting 1st class service. Kathy also helped Debbie out. I believe the timing may not have been right for her. While I hope we were not "high maintenance" buyers, it felt like we may have been from Kathy's perspective. She was open to her point of views, but not sure she was balanced in her views outside of her opinions, from a customer perspective. She was quick to read email, and I believe a bit quick to respond - and it "Felt" like she was being short and terse. I realize this may not be fair from an email perspective, but an awareness that email is not the best way to communicate. I very much appreciated the office and the team approach - overall it was the best buying experience I have had in my numerous corporate relocations.... bottom line - Debbie Starks is a ROCK STAR and her customer focus exceeded all my expectations!
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Agent Comment:
Thank you for your thoughtful feedback! Each and every team member is committed to going above and beyond the call of duty for our clients, which is also evident. We sincerely welcome the opportunity to grow and learn from each transaction, which is why we wholeheartedly believe in this survey process. Thanks again, and Congratulations!
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