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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Atwood Ridge Lane

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was an amazing experience Everything went exactly as Jennifer Erwing said it would From the moment I met Jennifer I knew she was the realtor for us She calmed my nerves with her professionalism and knowledge She gave us a timeline for prep advertising open house offer acceptance and closing Everything went exactly to plan It was a delight to work with Jennifer and her team I highly recommend Jennifer Erwing and her awesome team for your real estate needs Thank You ”

Wakefield Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer and her team worked with us for 2 years to help us through the process of planning and finally buying our house Jennifer encouraged s to stay focused on higher-priority goals until we felt that it was the right time She never once pressured us to buy Jennifer is seasoned in life and genuinely has our best interests at heart We expressed interest in a much higher price home but she convinced us that it was not in our best interest to pursue it She was protecting our interests and treated us as family After we pinpointed a property that we really liked she and her team quickly pursued the property with great attention to detail negotiating aggressively on our behalf Throughout the process of our inspections and negotiations of repairs she and her team comprehensively addressed all our concerns and made us feel so well taken care of Jennifer and her team have gone above and beyond our dreams She asked to be involved in our post-sale inspections 11 months from now Her job is done but her care for us continues ”

Torry Pines Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer is the best advocate for her clients She was able to get our offer accepted almost immediately and negotiated the post-inspection terms aggressively while maintaining a good working relationship with the seller realtor She really knows how to read and deal effectively with people and it shows in all aspects of her work She is also extremely detail oriented and makes sure her clients understand each step of every paper signed and step taken in the buying process ”

Littleborne Birdwell Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer and Tod were amazing to work with! They are very knowledgeable and thoughtful. I would 100% recommend them to anyone looking for a nice home! ”

Hawthorn Glen Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very easy and smooth process, very knowledge team, very responsive, super organized and took great care of us along the way. This is our second time using Jennifer to purchase a home and first time for selling.”

Lost Field Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Varsity Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience. ”

Somerset Knolls

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Although the home buying experience was a very high speed and required some quick decision making at times, Jennifer was able to take time to talk out the the decision with us to make sure we were comfortable and ensuring we were doing what was best for us. Also, I do not believe we would have gotten the house we were interested in without Jennifer's expertise and experience as I feel it was definitely what separated us from other interested buyers. I would highly recommend Jennifer to other home buyers.”

Mabry Mill Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had an absolutley fantastic experience with Tod and Jennifer. They met with us outside of normal work hours to help us understand the market, the entire buying process, and determine our specific needs considering our unusual circumstances. We especially appreciated all their attention to detail and expertise as we were viewing homes. Their patience and willingness to answer any and all questions we had really helped feel us feel confident and comfortable buying our new home. Jennifer goes out of her way to add a personal touch to everything she does. We truly felt like family and knew that we could trust the team to advocate for our best interests. Overall, we would HIGHLY recommend Tod and Jennifer to any future home buyers. ”

Jennifer Erwing
Thanks so much for your feedback. You ARE family! We look forward to many years of friendship from here on!

Glenhill Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer was everything we could have asked for in a realtor. If we ever need one again, we'll be calling her!”

Jennifer Erwing
We worked quickly and efficiently to win this deal when we were up against 15 other buyers. It pays to work with the Erwing Realty Team!

Detering Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer, Tod and even Jennifer’s daughter, Natalie, were tremendous in helping me find my new home. When I was picking out houses to look at, they were tremendously thorough in getting into contact with the seller’s agent to make sure that house met my requirements before wasting my time. They are extremely knowledgeable of surrounding areas of what to look out for and stay away from and did their research on the properties before I visited them. All three are energetic and always put a smile on my face when we talked. I would highly recommend them for your next house search. ”

Alcorn Glen Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer Erwing and Tod Frazer as a team helped us navigate through the process of buying a home and selling a home seamlessly. Jennifer's experience as a seasoned real estate broker/ builder/remodeled allows her to coach us about what NOT to buy. Anyone can open doors and write up an offer but it takes a seasoned professional who cares a great deal about her clients to advise them to NOT buy a home that might not be a good fit. She and Tod weren't there to just "make a sale" but took the time to do whatever was in our best interest. ”

Jennifer Erwing
Scott and Krista, Thank you for the many many years of love and friendship. It is a great honor to help your growing family towards great schools and a better life. Love you with all my heart. -Jennifer

Waterwood Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is the seventh time we have either bought or sold through Jennifer over the last 18 years. Yes, seventh! She is amazing. She is incredibly knowledgeable, reasonable, honest…and tough when she needs to be on your behalf. We would highly recommend Jennifer and her team. Thanks for all that you do for us!”

Alexander Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer is a fantastic agent that understands the market and works to make the selling process are painless as possible. She is always readily available if you have questions, need help, or to give advice on the process itself.”

Jennifer Erwing
Hunter and Emma, How proud I am of you in making the move away from home to a another state that allows you to grow. Im so honored to be part of that process and looking forward to visiting you in Chappel Hill!! Love, Jennifer

Seahorse Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jennifer is an amazing realtor! She made the process as seamless as possible when selling our previous home and helping us close on our new house. She knows her market and is the best realtor we have worked with. Thank you Jennifer!”

Jennifer Erwing
It is my great honor to help you and your family move closer to your family. It’s wonderful that baby Isaac and his future sister are just a few blocks from their grandparents who I also helped relocate. Your trust in me allowed me to negotiate aggressively on your behalf. We went straight to work in selling your previous house and transitioning you to this new house seamlessly. Moving a growing family in the midst of selling a buying a house is stressful. I keep that in mind as I lead us through this move and kept us focused on the BIG picture. Thanks and with much love.
Overall Rating
4.96/5
Rate based on 177 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience