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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
38 Surveys

Gessner RD

Surveyed on Mar 25, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane always informed me after a person viewed my condo. She is very informed about the rules and regulations of the community. I felt confident having Jane setting beside me at the closing of my condo. I would recommend Jane to my friends and family as a realtor.”

Whisperwillow Place

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I HIGHLY recommend Jane Thomas for anyone looking for a realtor Jane was entirely focused on our personal comfort and she made every effort to ensure we felt not only satisfied, but at peace with our final decision. Jane offers not only years of professional experience and breadth of knowledge about market values, but also a refreshing work ethic proven through punctuality and quick responsiveness to our many questions, turning what is often a stressful process into an enjoyable experience. But most of all, Jane positive, optimistic, joyful to be around and kind. In addition, she had a keen eye for a important details we were missing in such an overwhelming process. It is very clear she did not simply view us as customers, but rather as unique individuals who felt more like friends than clients. Lastly, Jane was impressively thorough from the beginning to the end. Her willingness to return to properties until we were comfortable, thoughtful negotiation, organizational skill, and discerning honesty throughout the entire process nearly removed the angst of finding a new home all together. And, after our purchase, she continued to help us with the transition by researching our specific area and sending all the contact information necessary for transferring our utilities. Most of all, we had no doubt that regardless of her time and or effort, she had our personal desire at heart. I could go on but the amount of words allowed in this review won t let me. All in all the entire process was seamless and stress-free because of Jane Thomas and we are so grateful for her hard work and dedication. ”

Whispering Pines Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Arcane Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane was outstanding in handling the purchase of our forever home. She went above and beyond what, in my view, would be expected of a realtor. She was very responsive to every question, phone call, and concern throughout the process. We had some very challenging issues with the mortgage company, which Jane helped in handling communication when we were ignored (by the mortgage co.). She is well connected, be it title company/closer, landscapist, etc. She, at our request, wrote a love letter on our behalf, which was beautiful and helped us win the bid (we were told by the sellers). I have decided to hire her to help me sell my home now. Her advice to me on how to ready my home for the market has been invaluable. Wish we could give her 10 stars!”

Hannover Way

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane made our first home buying experience clear, seamless & overall fantastic. She was with us every step of the way, making sure we knew what to do & what to pay attention to. Jane is someone you absolutely want in your corner when you are buying or selling a house. She will be your biggest advocate & she won't settle for anything less than what's best for you. I would recommend Jane to anyone & I absolutely plan to use her as my realtor again when the time comes.”

Judalon Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was a great experience. Ms. Thomas went above and beyond making sure me and my three siblings were kept apprised of each offer (they were coming in fast) and the info associated with each offer. She spoke with each one of us individually as we had particular questions. Most of all, she was efficient and gave expert opinions when asked. I will never know the enormous amount of time she spent communicating and answering questions, etc., with those making offers. I know she was very responsive to them. Just pleased overall with the whole experience.”

Creekside Haven Trail

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Windrow Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane was incredibly patient with us as she helped us understand our needs in finding the right home. She gave us good feedback, was honest about the homes we viewed, and lead us well all the way through closing (and beyond)! She was available for our questions and concerns and never put off by our requests. We felt like we were her only client! Working with Jane was a great joy. ”

Dayhill Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane did an excellent job at every step of the sales process. Very responsive and clear communication. I would highly recommend Jane for anyone buying or selling a home.”

Early Spring Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was my first house I have ever sold so the process can be very daunting UNLESS you have a Pro in your corner like Jane Thomas. I couldn't have been more pleased with Jane's consultation, communication and representation. Every phone call or email was answered immediately. On a regular basis Jane reached out to me just to touch base and to see if any questions may have come up. I would DEFINITELY recommend Jane to anyone who was buying or selling a home. If Outstanding Service is what you are looking for, look no further, call Jane Thomas. ”

Jane Thomas
Thank you, Jerry. It was a real pleasure helping you sell your home. Let’s keep in touch! To me, the relationship is what’s important and Bryan and I are so delighted to have made a new friend! Thank you for your kind words and we are praying for you as you begin a new phase of your life in Seabrook!

Willow Branch Court

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane was so easy to work with on the sale of our property. From the evaluation before we put it on the market, to the quality of the work and the return on the items we needed to fix or improve upon before listing to maximizing the sale price to the details of the final deal. Jane helped us put money in our pocket. Her fees are worth every penny your are going to give her. If you want a comfortable and great return give Jane a call. You will be glad she is your agent. ”

Lady Shery Lane

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane was so wonderful to work with! She is knowledgeable and competent and was always there if we had any questions. She made our home hunting and buying process so smooth. As a young home buyer, I loved knowing I had someone like Jane fighting in my corner for the perfect house for me and my family!”

Muirwood Place Lane

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jane Thomas is a true professional. I have and will continue to recommend her to friends and family. High integrity individual and a nice person to deal with. Responsive, diligent and like I said a real pro. ”

Sainte Mere Eglise Ln

Surveyed 7 years ago
Represented the Seller
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
3/5

“Jane was terrific to work with on selling a home. She was knowledgeable of the local market, explained the process and answered all of questions. She was able to help with certain special requests we had. I would recommend Jane to anyone looking to buy or sell a home.”

Lilac Meadows Ln

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent experience as she stepped in for another realtor and got the job done.”

Overall Rating
4.99/5
Rate based on 38 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience