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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
194 Surveys

Redleaf Forest LN

Surveyed on Jan 29, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Jones is the best realtor in the Houston area She is very knowledgeable and friendly. You will not find anyone like her out there. ”

Cypresstree DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They were wonderful. They got photos up and it on the market with a buyer within days. Highly recommend ”

Riverwood LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Jones Team real estate experience is second to none. Jackie and Stacy provided valuable guidance in how to prepare our home for the market. The extensive knowledge of staging, appropriate repairs and suggested touches is what made the house so appealing to buyers. Appropriately guiding us to select a sales price that was in tune with what the market provided was paramount in the successful sale. The marketing, that being the staging, pictures and pushing our house out through multiple platforms also lead to a fast sale at a price that was just right. I could not recommend Jackie and Stacy of Jones Team any higher. They are the best in the industry. If you want a low stress transaction, you have to have a team that communicates well. That is the Jones Team. ”

Del Monte DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Fairdale LN

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Camden Garden LN

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Quarterpath CT

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very friendly, accommodating ready to answer any questions. Helped us through a complicated sale with as little strain as possible. ”

12th Street

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Love Jones Reality They handled the sale of our property from start to finish and took all of the worry off our plates Highly recommend them to sell your home or properties ”

Fernglen Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Jones Team gave us the support and real estate expertise we needed during our home buying process Stacy was always encouraging and patient even though it took us 9 months to find the right house Jackie helped us with the paperwork from the finalizing of the offer through the closing on our new home Both Stacy and Jackie were quick with answers to any questions and concerns we had Their knowledge of all things real estate was accurate and reliable We both appreciated all their advice and suggestions but in the end the most important thing to them was that we found the new home that we would be happy in We feel like we made two new friends during this process We highly recommend The Jones Team to anyone Thanks Stacy and Jackie John and Nancy Merkh”

Beacon Springs Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Jones Team was excellent during the selling process on our home. They were clearly very knowledgeable, and used their combined expertise to guide us through the entire process. ”

Karankawa Trail

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have had a VERY pleasant experience with Jackie. She is a great communicator and stood up for us in a very professional way. I would STRONGLY recommend her services. ”

Riverwood Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Extremely professional and the people you want handling an investment as important as your home. 100 percent recommendation.”

Townsend Mill Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Rustical Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mcdonough Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Jones Team Realty was one of the best decisions my wife and I have ever made. There was a true personal relationship of caring and trust on top of a top pier professional realtor. We worked together over the course of 7 years and Jackie never stopped caring about what was best for us. There was ZERO commission dollars collected from us for 7 years (!) and we always felt like the most important client. We were finally ready to buy a house and Jackie's work ethic was relentless and we were able to secure our dream house. It was absolutely as stress free as possible on our end because Jackie and Stacy Jones handled everything and fought hard for us every step of the way. Our lives have been forever improved because we were lucky enough to have found them as our realtors and friends. ”

Overall Rating
4.96/5
Rate based on 194 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience