Helen Hairston

Redfin Corporation

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 88 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  4.99/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Wandering Trail

Represented the Seller

- Survey On 05/12/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Helen is awesome! She is very knowledgeable and an excellent communicator. I plan to continue to have her handle my future listings.
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Agent Comment:
Thanks for taking the time to give feedback and for allowing me the pleasure of serving you!
Street Name: Lakecrest Drive

Represented the Seller

- Survey On 04/15/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Good job would use again
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Street Name: Egret Bay Boulevard

Represented the Seller

- Survey On 04/14/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Helen was very responsive and communicated with us very well.
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Agent Comment:
Thank you Lauren for allowing me the opportunity and taking the time to complete this survey!
Street Name: Hickory Springs Lane

Represented the Seller

- Survey On 03/17/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Helen was the absolute best! She was always available to answer any of our questions! Her follow up and efficiency was amazing! Would highly recommend her!
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Agent Comment:
Thank you so much for your kind words and choosing me to be your agent! Keep in touch!
Street Name: Sullivan Lane

Represented the Seller

- Survey On 01/27/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Helen is the absolute best. She made our transaction seamless...
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Agent Comment:
Thank you for your kind words and allowing me the privilege of being your Realtor. I hope to be a lifelong resource to you, your family, and friends!
Street Name: Catania Bay Court

Represented the Seller

- Survey On 01/01/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Helen from the get go was a wonderful agent who helped us sell our house within 48 hours. I will be using Helen's expertise on my next purchase. Thank you to you and Redfin.
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Agent Comment:
Thanks for taking the time to share this review. I look forward to helping serve again.
Street Name: Pinto Pass

Represented the Seller

- Survey On 12/04/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Vineyard Bend Drive

Represented the Seller

- Survey On 10/30/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Country Club Drive

Represented the Seller

- Survey On 09/23/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Where do I begin? Helen is the best person we could have picked for this transaction. She was prompt, timely, easy to communicate with, knowledgeable and professional. We had a wonderful experience and without a doubt will be working with Helen again in the future. I appreciate the opportunity to have worked with her and know without a doubt that anyone who works with her will have an amazing experience too. We couldn’t be more thankful for her and the help she provided for our family before, during and after our transaction. Thanks again, Helen!
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Agent Comment:
Thank you taking the time to leave such a thoughtful review. I was so happy to help when you called and would love to help again if you or anyone you know ever needs assistance. Happy for your family’s next adventure!
Street Name: Tumbling Falls Drive

Represented the Seller

- Survey On 09/30/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I can’t say enough good things about Helen! She was so knowledgeable and always very quick to respond to any questions we had. She made the entire process stress free and was incredibly helpful!
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Agent Comment:
Thank you for taking the time to leave this feedback and trusting me to help with selling your home and purchasing your new home. It was a pleasure working for your family!
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