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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Stuart Street

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina was amazing for our listing. She provided a wealth of market information to help us understand what to expect and how to price our home for sale. Then when we were ready to list, she and her team helped us prepare the home for showings and provided some excellent virtual staging for the listing to help prospective buyers visualize how they could make the space their own. Gina's expertise and insight helped us get multiple offers in a short time period, all above our expected price. Could not ask for a better realtor!”

Westheimer Road

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina puts lots of effort in to make sure things got done right. She’s awesome to work with and so is her team. It’s top notch service!!!”

Gina Tran
Thank you Anh Dat~!! REALLY happy to sell your condo for TOP dollar - highest 2 bedroom sold in the history of the community. Best wishes on your next endeavor! :)

Cobb Circle Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing. Thoughtful, organized, proactive, responsive, reliable, knowledgeable, experienced and trustworthy. We were first time home buyers and she and her team spent time to walk through everything including what every line of every legal document meant. We never waited long to hear back and every response was organized and professional. She really made us feel cared for. We now live in a home that exceeds our expectations thanks to her and her team. It is no surprise her reviews are good and that she has received numerous awards ”

Gina Tran
Andy and Christine, thank you so much for completing the review for me! I know y’all have been super busy so thank you so much for taking the time and for all your kindness! ?? My team and I truly enjoyed working with you and thank you again for the opportunity to serve you! ??

Anderson Street

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bluestone Edge Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina and her team went the extra mile on the sale of our first home. The initial assessment was done providing feedback on items to spruce up and/or purge. Next, her and her team stepped in and added items to the home to make it show ready. Communication was done thoroughly throughout the entire process making it easy on us as we were also trying to move in and close on our next home within 2 weeks of each other. All questions asked were replied in a timely manner and I would recommend her to a friend/ colleague and even the sale of our next home, whenever that may be. Thanks to her and the entire team at SDR! ”

Cottage Creek Drive

Surveyed 4 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“Very efficient team with tools and resources at hand to provide service efficiently.”

Shade Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ Superb! Gina and her team deserve 5+++++ star! What I like about her the most is her knowledge and efficiency. She is sharp and on point, and knows exactly what we want to make the right recommendation. She is also very professional and at the same time friendly and approachable. Definitely recommend her to my friends ,family and anyone who is reading this comment now :) ”

Gina Tran
Laura, thank you so, so much for your kind words and taking the time to complete this review for me. I sincerely do appreciate it and look forward to taking good care of all your friends, family and those reading this comment. :D Have a sweet, sweet Christmas and a tremendously blessed 2020! <3

Misty Bay Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“With Gina's help I went under contract on my home at list price in only 5 days!!!! After the initial walk-through she provided helpful advice on update/repairs, curb appeal, etc. to complete before putting the home on the market. Since I lived in San Antonio, Gina and her team was immensely helpful in coordinating work with contractors, allowing them access to the home, and facilitating payment. She also frequently communicated with me via call, text or email throughout the process so I never felt I was "in the dark". Overall it was a great experience!!”

Gina Tran
Thank you so so much Julius~! I truly appreciate it! If you or anyone you know in Houston or surrounding areas have any real estate needs I would appreciate the referral as it is the pulse of my business. Thank you so much for being so wonderful to work with and for~!! May God bless you tremendously in your new chapter~!!

Shade Court

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina Tran and her team has been great in helping us finding and buying the home we need. What I like about her the most is her knowledge and efficiency. She is sharp and on point, and knows exactly what we want to make the right recommendation. She is also very professional and at the same time friendly and approachable. I would recommend her to my friends and family.”

Gina Tran
Robert and Laura, thank you so much for your kind words! We are SO glad you had a wonderful experience with us and look forward to taking good care of your friends and family and you again in the near future! God bless you! :)

Sterling Falls Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina has an incredible market knowledge which leads to a fast sale of the property. This hose sold fast considering that it was almost at the end of the season. In addition, she is a perfectionists, she recommends what needs to be done in order for the house to look like a new home showroom. Between her and her assistant they took care of all the details which really helped me freeing my time. I would most definitively use her again to sell my home.”

Gina Tran
Thank you so, so much Matias and Ronith!!! I so appreciate the time and thought you've put in this for me. It was an honor and pleasure to work for and with you! BEST wishes ALWAYS in your next chapter! :-)

Jackson Hill Street

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Redwood Ridge Trail

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“"We came to know Ms. Tran through our neighbor. We first met her at realtor interview. After this interview, we were so impressed with her as she was well prepared for everything, the strategy to sell our home, how to stage the house, guiding us how to price the house, and time line for selling the house. She is very knowledgeable, strategic, and has exceptional negotiation skills and she is always responsive and responsible. We were incredibly fortunate to find her as our realtor. She sold our house in just 6 days with multiple offers. Yayy to Gina and she is an awesome and best realtor to work with and you never get disappointed."”

Gina Tran
Lakshmi! Thank you so much for taking the time to complete the review for me. I sincerely appreciate it and I hope you and your family are adjusting super well in Chicago! :)

Arbor Brook Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“First and foremost, I want to issue you a challenge. Invite Gina Tran to talk to you and look at your home that you are selling. Whatever you were planning to do or whoever you were planning to work with, just give Gina a chance to meet with you. Beyond any of the things that I am about to list in this review, I have complete confidence that when you meet her and listen to her plan for you and your precious home, she will inspire your trust and create a vision that you can believe in. If you talk to her, you will work with her. That said, let me give you my top 5 reasons that Gina should be your realtor: 5) Partnership. Gina lets you know right from the start that she is there to guide and assist, but she is going to advocate for your desires first and foremost. Her #1 goal is to ensure your expectations are satisfactorily met. 4) Communication. Even when we hit some slight speed bumps, Gina was always prompt, clear, and available in her communication. She always made things clear without feeling overwhelming. 3) Team Capacity. Gina is amazing herself, but part of the benefit of working with her is that she has also surrounded herself with an incredible array of talent and capacity. It was so easy and confidence-inspiring to work with others at the office like Hertha and Sylvia, and I can't imagine that level of talent at other offices. 2) Competence. Frankly, when you are working with a realtor, as much as anything else, you are paying for their knowledge of the ins and outs of the whole process. Gina is a master of the details, and in complete control of even the finest points of the negotiations, procedures, requirements, and expectations of selling and buying a home. 1) Authenticity. Working with a realtor can be tough because you need complete trust. Gina and her team inspire that with their authenticity and character as people. You need to know that your realtor will always go the extra mile for your best interest, and with Gina that was neve”

Gina Tran
Glen and Kelly, thank you soooooooo much for taking the time to write this review! And to do so with such great detail! We are so glad that you are happy with our work as that means the WORLD to us! Please, as always, feel free to reach out to me if you need anything at all. I will be happy to help!!

Olive Forest Lane

Surveyed 4 years ago
Represented the Seller
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
3/5
Communication
5/5
Experience
5/5

“We were not able to sell our house, but I do not believe it was for the lack of effort from Gina and her team. Our house was a resale in a new build community and we just could not compete with the new builds in our community and lower priced homes in Pearland. So even though our house did not result in a sell, we have referred Gina and her team to friends of ours. I am truly happy for them!”

Gina Tran
Phil and Gina, thank you for taking the time to complete the review! Hopefully after a few years of renting your home out and equity built, we will be in a better position to sell when the right time comes for you. :) I look forward to taking care of your real estate needs and thank you so much for recognizing our efforts! <3

Kinbrook Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina did an awesome job. She knows Houston areas pretty well. She also has a great team, we were able to see many many houses before making our final decision. She also did an amazing job negotiating the original price from the buyer to drop it to the price range we were looking for. She also gave us great advises about what to take into account when looking for a house easy to re-sale in about 5 to 6 years. We definitely are going to contact Gina when we get back to the market for either buying or selling.”

Overall Rating
4.96/5
Rate based on 282 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience