Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Pebworth Place
Represented the Buyer
- Survey On 10/09/2018
Emma Dow is a fantastic person and a spectacular real estate professional! She not only exceeded my expectations but made the whole process of buying a house simple and clear. Emma walked me through every step of the process and as a first time home buyer that was EXACTLY what I needed. She is a kind and friendly lady; however, she is fully capable of turning up the heat and getting her point across when the situation arises. I felt absolutely safe in her care despite the unfamiliarity of the home buying process.
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Represented the Buyer
- Survey On 07/28/2018
Emma Dow is an amazing realtor!!! It was my first time buying a house and she made the whole process a breeze. I can't say enough good things about dealing with Emma and highly recommend her for finding your new dream home!
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Agent Comment:
Julian- It was a pleasure guiding you through the home buying process. I can't wait for the house warming party! Thanks for letting me being part of such a big life event.
Street Name: Fountain Valley Drive
Represented the Seller
- Survey On 07/08/2018
Emma was very knowledgeable and patient. She made great comments for marketing our home, but if we didn't make the changes she suggested she never forced them on us. She was very professional and sweet. I would definitely use her again. I actually recommended her to my daughter that is also enjoying the selling experience.
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Agent Comment:
Thank you for your support and referring me to your family. That is the ultimate compliment!
Represented the Buyer
- Survey On 06/19/2018
Wow! As a first time buyer I was so afraid of being taken advantage of in today’s real estate market. Emma patiently guided me, explaining the process from start to finish. Not once did I feel talked down to. She fought for every last penny. I even walked out of closing with $1000 check! She helped me find a solid lender (Michael Butler, Nations Reliable Lending), negotiated a top of the line home warranty, was able to deal with a less than stellar title company, was relentless in the search for the right home and writes incredibly solid contracts to protect me. My only complaint is she found me such a great house that she’s likely to be retired before I’m in need of another!!
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Street Name: Brooklake Drive
Represented the Seller
- Survey On 06/25/2018
Emma was exceptional in the preparation of the home sale and very practical too. Along the way, which was quite the ride due to the situation in the market post-Harvey, we cannot imagine going through it with anyone else by our side and representing our best interests. When there were choices, she offered not only the options, but the consequences (positive and negative) of both.
Her relationship with the title company and their support of us because of that was also quite helpful in our transaction.
We look forward to a long relationship with Emma and working with her when we are ready to buy our next home.
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Agent Comment:
Jennifer- It was an honor to assist you through this difficult transaction. The next one will be a walk in the park!
Street Name: Burdine Street
Represented the Seller
- Survey On 05/17/2018
Emma did a great job marketing and staging a magnificently renovated property. Unfortunately two weeks after listing the house took water during Harvey. This minor set back didn't phase Emma. She helped develop go forward options, kept us updated on the market, and was able to locate many potential buyers. Her marketing, communication, and networking skills were invaluable through out the entire process.
Thank you for a wonderful job with an out of the ordinary house and for a successful sale.
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Agent Comment:
Barry- Wow! Thanks so much for review. I look forward to working together in the future. The pleasure was all mine.
Street Name: Sonata Court
Represented the Buyer
- Survey On 05/03/2018
Excellent service, could not have been better.
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Agent Comment:
It was a pleasure to work with you and Karen. We had lots of fun finding that perfect home in such a short timeframe and I'm glad our closing was so smooth. Welcome to Houston! It's way warmer than the UK!!!!
Street Name: Meadow Lake Drive
Represented the Buyer
- Survey On 05/08/2018
Emma provided excellent home options that met our criteria and within budget. She was always accessible, provided great information, and had our best interest in mind. It was a great experience working with her and would highly recommend!
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Agent Comment:
Eric - I am so glad we connected. I really enjoyed working with you and Saraan. From every transaction I donate to a local animal charity so a big thank you for helping to save a life!
Street Name: Peninsula Garden Way
Represented the Seller
- Survey On 05/08/2018
Emma was fantastic! She gave us guidance on what we needed to get the house on the market and had offers within a few days. She was always available and had all required paperwork done to prevent any delays
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Agent Comment:
Eric,
Thanks for trusting me to sell your beautiful home in Humble. From this transaction I donated to a local animal charity to help Houston's homeless dogs and cats find their dream home!
Street Name: Carolyn Lane
Represented the Seller
- Survey On 04/16/2018
Will be using Emma on future home sales and purchases
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Agent Comment:
Thank you for the great review! It's been a pleasure working with the whole family and I look forward to helping you find that perfect country home!
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