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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
45 Surveys

Westwood Drive

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Greenleaf Lane

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing realtor who genuinely cares about her clients ”

Timberwilde Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana is wonderful This is the 6th house I have purchased so I know the process well I was lucky to have discovered Elana Thanks Mike”

Cedar Cove Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My agent was very helpful & I would definitely use her ahain”

Heatherdale

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana Richards is very professional, kind and very patient with all our questions. She is quick to respond to any question/concern you have. Worked with us to get the best outcome. I would highly recommend her.”

Webber Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very competent, professional, and tireless realtor. Compassionate and caring. She represented us as if we were family. I would highly recommend her to anybody who appreciates competent and professional help. ”

Elana Richards
Thank you for your kind words, I really appreciate it. You two were amazing to work with and to get to know. It was my pleasure.

Archway Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana Richards was amazing through the whole process. She stayed in contact every step of the way. Looking for a home is very stressful as it is she made everything so much easier. Hands down best realtor ever. Absolutely amazing. ”

Roosevelt Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elena is a very sweet woman who puts her clients needs very high on her priority list. She helped me find a great home even when the market was practically empty and I never felt like she was rushing me to find a home. I would recommend anyone to Elena because her professionalism and communication skills are exactly what you need in this process.”

Meadowlark Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana went above & beyond to not only get my house sold... but she closed the entire sale in 28 days from start to finish! Now THAT'S how it's done y'all!!!!”

Elana Richards
Thank you so much for the kind words, it was my pleasure. It is great to add you into #TheRedHeadedRealtor FAMILY!

Avenue M

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was the best... will recommend her to anyone”

Highway 146

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Elana Richards
Thank you so much, It was great working with the two of you.

Sagepark Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana Richards is an incredible realtor. She gave valuable suggestions about items and issues that needed to be addressed before my home was listed. This allowed us to receive top dollar for our home which sold in a matter of days. Elana stayed in contact regularly and patiently reminded us of important papers that needed to be signed and deadlines that needed to be met. I do not know what I would have done without her services. She is an amazing person and an exceptional realtor. ”

Dry Hollow Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana Richards was an invaluable asset to my husband and me while we were having our new home built. She knew what questions to ask the builder and made sure we received any perks that were being offered. She stayed in contact with the builder and myself throughout the entire process. She consistently followed up with any issues that arose. She was professional and dependable. There is just not a better realtor than Elana Richards. ”

Avenue M

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Elana was terrific. She immediately gave me a feeling of trust by steering me away from the first property I inquired about. I will be using her to list a rental for me for sure as I know I can trust her.”

Elana Richards
Thank you so much for the kind words, that really means a lot. It was great working with you and I look forward to working with you again and getting to know your family. Welcome to Texas!

Boss Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is patient understanding flexible. Just amazing! We will use her for real estate next time without question ”

Elana Richards
Thank you so much. I really enjoyed getting to know your family. I look forward to working with y’all again and I am here anytime you need me.
Overall Rating
5/5
Rate based on 45 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience