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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Hickory Dale Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Dedicated and Trustworthy. Amazing realtor and friend! ”

Donald Thomson
Short and to the point! Thank you, Andrew! - DT

Timberwagon Circle

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald did an amazing job helping find the perfect rental. He was very helpful, communicative and knowledgeable. I highly recommend him for any real estate needs!”

Donald Thomson
Thank you, Keesha! We work just as hard on rentals as purchases or listings so thank you for that! - DT

Angus Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very Satisfied with Donald Thomson's work. He went over the limit to help me out. His experience as a realtor is outstanding. I will definitely recommend him to my friends and family.”

Donald Thomson
I appreciate that, Arturo! You were very good to work with as well, and I appreciate the kind words. - DT

Calmar Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald is awesome! He truly cares about his clients and goes above and beyond to help ensure the home selling process is smooth. I can’t say enough positive things about Donald! Text or call - he always answers quickly and friendly. He had creative ideas that helped sell out house very fast. Once under contract, Donald made sure every next step was explained and sent a detailed important date listing. The overall customer experience, friendliness, informative, and support from Donald is unparalleled! If you want the best - Donald Thomson is your guy! ”

Donald Thomson
Wish I could write a review for my clients because you guys would get 5 stars too. Thank you, Gerry and Jananna. You bought that home just 2 years ago, but were able to turn it for a good profit. Y'all worked very hard to get it ready and gave us a good presentation to sell, and I really appreciate that. We will be seeing you guys in Tennessee before long! Congrats on the great sale and thanks for the kind words! - DT

Honeycrest Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald was the best thing that could have happened to us throughout this process. It is such a big step for our family and he made this transition smooth. He is extremely educated in his field and kept us ahead of every step. He knew how to get our house prepared to sell fast for more than asking price, and helped us find the best house for our needs to buy as well. He also has the experience and respect of fellow realtors to know who he is dealing with personally, which is huge! So thankful for him being our realtor and would tell anyone buying/selling a home to call him right away. ”

Donald Thomson
Much appreciated, Brady! And I appreciate you pointing out the importance of the rapport and communication between the agents on a deal. That's huge and I appreciate you noting that. You guys were fantastic to work with. You allowed me to do what needed to be done and you trusted. Thank you, thank you for the kind words! - DT

Alcina Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“DT far exceeded our expectations! He is so passionate about helping people buy and sell their homes and it shows! We completely trusted him throughout our whole process and in doing so, DT sold our house for 10k over asking price with 10 offers and over 33 showings in just 4 days! He is highly knowledgeable in every aspect of his job, he is very detailed in keeping you informed, he's enthusiastic and completely trustworthy. I would recommend him to anyone looking to buy or sell a home! You won't be disappointed! Thanks DT for everything!!”

Donald Thomson
Well thank YOU, Kendal! You guys allowed me to do my "job" by trusting me and doing what was needed. You gave us a great product to sell and priced it right to generate that type of multiple offer situation which ended up allowing you to sell for higher than anyone in the neighborhood with that square footage. Presentation and pricing, and you guys did that. So kudos, congrats, and thank you!!! - DT

Danby Place

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald, is by far the best realtor I met with and am still so happy that I chose him to be a part of this journey. His knowledge, care, and attention to detail helped us sort through a LOT of houses before we found the little gem I now call home. Donald is a teacher at heart which I appreciated so much. He took his time educating me on the home buying process and helped make an intimidating and overwhelming experience very enjoyable. I highly recommend Donald and will be using him again! ”

Donald Thomson
I love the "heart of the teacher" reference because that's exactly what I try to be for my clients. So thank you very much for that, Des, and for all the nice comments. You really trusted the process and handled things very well on your end by being prompt and communicating very well. So kudos and congrats to you and thank you for that recommendation! - DT

Linden Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald helped us sell our home this summer. He was faithful to contact us each week to keep us informed of market movements in our area. All questions were answered quickly and thoroughly. He used innovative marketing techniques. There was an earnest concern for our property and our seller’s experience. Thank you, Donald.”

Donald Thomson
Thank you, Mike & Mary! Your home was stunning and we just had to find the right family for its size. You guys were great to work with and communicate with and allowed me to guide us the whole way. We believed in our list price and it paid off. Congrats on the move and retirement! - DT

Millsap Circle

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald is very helpful and was always available to us. We were very confident in his ability to sell our home. We also found him friendly and warm and willing to go the extra distance to reassure us. He made the whole process smooth and painless. We are very glad we used his services and would not hesitate to recommend him to others. Bryan & Laura Hawkins”

Diamond Oak Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The DT team is unbelievable! They do a great job of communicating, working diligently, and getting you what you need. We are so grateful for them.”

Donald Thomson
We appreciate it, Elizabeth! We always enjoy working with you as well, and look forward to many more in the future. Thank you for always trusting us! - DT

Birch Ridge Meadow Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald was an amazing realtor I was a first time home buyer and he explained the process to me in detail and answered all my questions patiently. He is very knowledgeable and made me comfortable in the decision making process ”

Donald Thomson
Suvo, thank you for those words. I love working with first time home buyers who want to be educated on the process. You were like a sponge and you fully trusted, and I appreciate that. I'm very thankful that Erica referred you to me. You picked a great home and I was thankful to be a part of this with you. Look forward to helping you for years to come. Congrats and thank you, Suvo! - DT

Bay Laurel Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience with Donald “DT” Thomson was the most professional, quick resulted sale of my home, the best I could ever have asked for and received. He took everything serious and produced great results. This was definitely the best real estate experience I could have imagined. It was a pleasure doing business with this professional. Thank you Donald.”

Donald Thomson
Carolyn, it was my pleasure helping you on this. You trusted me from the get-go, and while other homes around you sat on the market, you followed the process and trusted what we had to do and allowed us to price this home correctly and even sold for above list price in a very quick amount of time. You deserved those results and I couldn't be happier for you. Thank you for the nice words! - DT

Driftoak Circle

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald Thomson was very knowledgeable, and kept us fully informed every step of the way. We had not sold a house in 25 years, so it was a bit intimidating at first with the online app used to schedule home viewings, but after we got used to it the process worked very well. Donald also gave us very good pre-sale advice as far as what we should do to make our house more marketable, including use of a skilled home staging person to help us with choice of paint, carpet, and wood flooring colors and trade laborers to do the work. Overall very satisfied, and I would recommend Donald to future sellers and buyers.”

Donald Thomson
Thanks, Jeff. This was the type of home (and price point) that made sense to do the changes you did such as new flooring, new paint, and the other items you invested in that REALLY paid off. I appreciate you trusting me and the stager on those recommendations and investing in them to get the house sold AND get a large return on them. Thank you for the nice review and enjoy the Austin life! - DT

Memorial Springs Pass

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald was great. He made the whole experience more enjoyable than stressful as he always communicated and updated us throughout. We believed in him and trusted him from the get go. It was truly a blessing to have gone through this experience with Donald and our family will always be grateful to him. ”

Donald Thomson
Those are well appreciated words, Jacob & Olesya! I know I say this often, but you guys really did the big work here by getting this house so well-ready for photos and showings. You did everything we asked and it really paid off to the tune of 8 offers resulting in an above-list price sale! Kudos to you guys and I just appreciate you allowing me to guide you and help you get there. Thanks for the kind words and looking forward to helping you guys again in the future! - DT

Brocks Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Donald took care of us from the very start of our home buying process! He explained everything clearly, dropped everything when we needed him and made it so easy! We consider ourselves extremely lucky to have worked with him and we are now honored to call him a friend! He truly goes above and beyond for each and every one of his clients! ”

Donald Thomson
Love it! Thank you, Hailee and Ryatt! I have had the pleasure of helping your family a few times now, and look forward to helping you guys again anytime. Congrats on your first Texas home with the fam and you picked out a great one! Glad I could be a part of it and thank you! - DT
Overall Rating
5/5
Rate based on 202 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience