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Carolyn Kay Horacefield

UTR-TEXAS, REALTORS

"Your Real Estate Needs: We Listen, We Care, AND We Deliver with Compassion"

Overall Client Experience Rating


4.97




4.97 / 5.00
Based on 64 Completed Surveys

Competency

  4.95/5.0

Market Knowledge

  4.97/5.0

Communication

  4.98/5.0

My Experience

  4.97/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: El Camino Real

Represented the Seller

- Survey On 10/16/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The sound advice and suggestions offered reflected the special connection and understanding Kay has with the sellers and buyers. Kay saved us (Buyer and Seller) a lot of stress, time and money. I consider Kay not only my Realtor, but a friend and would highly recommend her to others.
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Agent Comment:
Thank you, Jerry and Nancy, for your repeat business. Working with you has been an enjoyable experience. You were open to suggestions and options in considering what you wanted to achieve. I looked forward to our conversations and visits. The opportunity to work with and for you accomplished two smooth closing and best of all I have two new friends! Kay
Street Name: Rose Hill Drive

Represented the Seller

- Survey On 10/11/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you, Nan, for the continued business over the years. It has always been a pleasure working with you on listing and sales. You are always open to clear communications which make for great transactions. I appreciate your willingness to work through any concern that needs attention. Your friendly smile always brings joy to the situation. Gratefully, Kay
Street Name: Killarney Avenue

Represented the Seller

- Survey On 07/23/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thanks, John and Heather for choosing me to be your REALTOR to work with and for you. Knowing your specific needs, wants and desires were keys to the quick sale. Couple that with clear and prompt communication. It was a pleasure to get to know you and your sweet family. Now look forward to being your go-to person for your real estate questions and needs. By the way, it would be my pleasure to help your friends and family with their real estate needs. Kay
Street Name: Piares Lane

Represented the Seller

- Survey On 07/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay is an amazing realtor who I would recommend! Very patient with all of my questions and thorough in all of her answers. Our home was sold very quickly and at a price we were happy with.
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Agent Comment:
Thank you, Christine and David. Working with you when you bought the house and now when you sold it was my pleasure. Clients like you are what make my work such a joy. I love it when we have such great communication which always brings a transaction to a smooth close.
Street Name: Ramada Drive

Represented the Seller

- Survey On 06/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Working with Kay was a very pleasant experience. Kay's suggestions and advice was crucial for me to prepare the property before the listing which resulted in a quick and smooth closing. Thanks Kay
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Agent Comment:
Thank you, Jerry, for the opportunity to work with you in the listing/sale of your property on Ramada. Our clear communication and your willingness to be open to suggestions and ask questions was a real key to our success. Our time together and chats surely cemented a great friendship. Listening to you provided many learning experiences for me. I look forward to getting your next property listed so we can work together again. Thanks again to you and Nancy.
Street Name: Southampton Lane

Represented the Seller

- Survey On 06/18/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We used Kay for both the purchase of our house and the selling of it 3 years later. Her knowledge of the area was very helpful in our purchase. She took her time with us and was always available to answer any questions. We would definitely recommend her for anyone’s realty needs.
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Agent Comment:
Corie and Josh, Working with you when you bought your house and when you were ready to sell it 3 years later were both great experiences for me. I shall always remember how you both considered all of the details and made wise choices. You knew what you wanted and that was fantastic. Thanks for the frequent conversations and opportunities to fine-tune your transactions. I appreciate both of you and the opportunity to work with and for you, my friends. I look forward to our future visits.
Street Name: Piares Lane

Represented the Seller

- Survey On 06/01/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Buccaneer Lane

Represented the Buyer

- Survey On 04/15/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay knew what we were looking for and found two properties for us. Great job Kay, thank you, Renee and Mike McCoy
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Street Name: Hermosa Arroyo Drive

Represented the Seller

- Survey On 04/10/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The experience was a bit trying at times but with the assistance of Kay and Lee, it was made so much less stressful. They were always available to help. The best!
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Agent Comment:
Thank you, Patty, for choosing me as your REALTOR. You were a champion and followed our guidance with a cheerful heart and always a beautiful smile. Thanks for working with us to make this transaction come to a successful closing. I am so happy for you knowing that you are now back in your beloved state of Florida. Thanks for the smiles, hugs and continuing friendship. I am always only a call away! Kay
Street Name: Seawall Boulevard

Represented the Buyer

- Survey On 03/27/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay and Lee are amazing!! We couldn't have asked for anything more in a realtor. They made everything very easy and simple for us.
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Agent Comment:
Luke and Elaine, Working with you again for your second condo purchase in Galveston was a huge honor. And it was fun. I am thrilled that we got you just what you wanted! We were so pleased that everything turned out great for you! Thanks again for your loyalty and friendship. Kay
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