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Carolyn Kay Horacefield

UTR-TEXAS, REALTORS

"Your Real Estate Needs: We Listen, We Care, AND We Deliver with Compassion"

Overall Client Experience Rating


4.97




4.97 / 5.00
Based on 57 Completed Surveys

Competency

  4.95/5.0

Market Knowledge

  4.96/5.0

Communication

  4.98/5.0

My Experience

  4.96/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Buccaneer Lane

Represented the Buyer

- Survey On 04/15/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay knew what we were looking for and found two properties for us. Great job Kay, thank you, Renee and Mike McCoy
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Street Name: Hermosa Arroyo Drive

Represented the Seller

- Survey On 04/10/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The experience was a bit trying at times but with the assistance of Kay and Lee, it was made so much less stressful. They were always available to help. The best!
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Agent Comment:
Thank you, Patty, for choosing me as your REALTOR. You were a champion and followed our guidance with a cheerful heart and always a beautiful smile. Thanks for working with us to make this transaction come to a successful closing. I am so happy for you knowing that you are now back in your beloved state of Florida. Thanks for the smiles, hugs and continuing friendship. I am always only a call away! Kay
Street Name: Seawall Boulevard

Represented the Buyer

- Survey On 03/27/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay and Lee are amazing!! We couldn't have asked for anything more in a realtor. They made everything very easy and simple for us.
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Agent Comment:
Luke and Elaine, Working with you again for your second condo purchase in Galveston was a huge honor. And it was fun. I am thrilled that we got you just what you wanted! We were so pleased that everything turned out great for you! Thanks again for your loyalty and friendship. Kay
Street Name: Barcelona Way

Represented the Seller

- Survey On 02/23/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Wonderful experience with such a skilled professional. Would, hands down, use Kay again and recommend to everyone. She sold our house quickly and made the process so smooth.
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Street Name: Diana

Represented the Buyer

- Survey On 08/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay, understood our needs and found the property we wanted by staying up to date on the market and responding immediately to a listing. She was a joy to work with and we would recommend her for your next real estate transaction.
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Agent Comment:
Thank you, Renee, for choosing me as your REALTOR. I appreciate your confidence that we would find the property that would fit your particular wants and needs. Thanks for being prepared and quickly following our guidance. The turn around on this transaction from showing until closing was completed in 8 business days! That is team work at its finest. Thanks again and I look forward to the next opportunity to serve you.
Street Name: SEAWALL BLVD

Represented the Buyer

- Survey On 08/08/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay Horacefield was very knowledgeable and patient with us. They found out what we were looking for and helped find it. We are so happy with our purchase. As business owners we know the importance of trusting people and we are glad we found trustworthy people to help locate our property.
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Agent Comment:
Elaine and Luke, thanks for choosing me to be your REALTOR. Thanks for your loyalty while we located the right property for you. Knowing what you wanted to be close to and what you enjoyed doing while at the beach was a tremendous help. A special thanks for the continued communication throughout the entire transaction. We truly enjoyed working with you and look forward to seeing your property when you get your special touches finished. Always here to be of help. Kay Horacefield
Street Name: Fauburg Drive

Represented the Buyer

- Survey On 08/04/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay went above and beyond to get my family and I into our dream home. I highly recommend her.
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Agent Comment:
Christine, I am so happy that you are in your brand new beautiful home. Thank you for choosing me to represent you as your REALTOR. Kay
Street Name: Palm St

Represented the Seller

- Survey On 08/02/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay went above and beyond to get my family in our dream home.
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Street Name: Cherry Hills Dr

Represented the Seller

- Survey On 07/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
First rate experience working with Call Kay. Highly recommend this Real Estate Agent.
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Agent Comment:
Fran and John, it was my pleasure to work with you on the sale of your home. Thank you very much for choosing me as your REALTOR. You listened and followed our guidance before listing, during marketing your property and through the entire transaction. That really made the difference in helping me achieve my goals of giving you a 5-star experience. I want to let you know how much I appreciate you taking the time to write your review.
Street Name: Crimson Coast Dr

Represented the Seller

- Survey On 07/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Its always a pleasure to work with Kay
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Agent Comment:
Paula and Greg, once again I thank you for your loyalty to me as your REALTOR. Selling this home and then getting you into your new home was an honor and a pleasure. Thank you for sticking with me and getting the details worked out. Kay
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