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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Lazy Ridge RD

Surveyed on Mar 12, 2024
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
4/5

“Knowledgeable. However, naively unaware of renovation company profit scams which took advantage of seller s funds. Renovation company professional scammer which charged more than 100 over the true cost of services performed. Seller lost approximately 30,000 due to overcharges during the sell.”

Carmelita Black
Thank you for the review please note I am not naive nor inexperienced we have owned several homes updated them and sold them. As a real estate agent applied knowledge is power. I am apart of four different real estate investing groups. I have paid several thousand dollars in real estate investment training, in addition to thousands of dollars and hours spent on realtor training. I currently hold over 15 real estate designations and certifications. Please note again my previous experience with clients rehab contractor went smoothly. During this project with the rehab company made some corp management team changes, Right before Christmas the company laid off staff and as well as the local project management team changed (4x) four times from start to finish. Also the property needed extensive more work than the two previous projects completed with rehab company. Since I had (2) successful project with rehab company, they were suggested to you as a viable option since seller were in out of state. The seller was also provided with other local providers to service their property to get it show ready for retail sale. The sellers decide themselves on which rehab company to work with on their property. I spend tons of hours researching listing, it’s history, market ratios, and community info to make sure pricing strategies are inline with the current market. In addition to spend hours of time and miles checking on clients properties during the list to closing process. Each client(s) and property needs are different, so I provide all my clients with options and they choose the best option that works for them. The property data had an error in its real estate data I found that it was listed on some other databases that needed to be updated and corrected. That I had HAR to request a correction on the issue. My online reputation is how my clients connect and other realtors connect with me since, I am not original from Texas. My reputation is very important to me, that why I treat my clients like family and go above and beyond the call of duty when it comes to my clients. I would never refer clients to company or vendor that try to scam them. My mother raise me better than that… and I like being able to sleep peacefully at night.

Biltmore Loop

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carmelita goes above and beyond the call of duty. I highly recommend her services which are second to none JB”

Silver Ranch Road

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a great experience I recommend her services to anyone ”

Carmelita Black
It was a pleasure helping you all. I hope you are enjoying your new rental home.

North Goshawk Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carmelita is professional courteous patient and stays on top of everything to make sure the home buying process is moving along timely I truly appreciated how communicative she was always respond to calls questions timely and was super friendly helpful ”

Biltmore Loop

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is an awesome realtor, we had a timeframe that was short and she help us to meet the timeframe. I highly recommend Carmelita Black if you are selling your home or looking tu buy a home.”

Carmelita Black
Yeni, Thank you for completing the rating. It was a pleasure working you all. We miss you all dearly.

Cerritos Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly recommended, helped us sell and buy. I am so thankful to Ms. Carmelita for all the help she has given us.”

Dustin Place Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carmelita makes you feel like family. She is patient, kind, Professional, and determined. We were able to move into our home before the end of the 2022! Thank you Carmelita!”

Carmelita Black
It was a pleasure working with you all. Thanks for allow me to help you through selling process and the buying process of your homes.

Bar Harbor Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ The best on the purchase of my past 2 home purchases Good I quick response problem solving Reaching put to seller , getting answer Quickly, very knowledgeable , of every issue I had, ”

Carmelita Black
It was a pleasure working with you. It's nice to have clients who know exactly what they want and need in a home. I hope you are enjoying life, love, and community in your new home and community. Thank you for the positive review.

Ridge Palm Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Carmelita Black
Shanay, It was a pleasure working with you. It's nice to have clients that know what they want in a home and community. I hope you enjoy your beautiful home and community.

Sky Top Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a great experience with Carmelita. She knows the market very well and strategically guided me through the home buying process. If you are looking to purchase a home I highly recommend her. Thank you for all of your help. ”

Wren Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is on top of her game! She is detail oriented and doesn’t miss a thing. She knows the business and did an exceptional job for us.”

Carmelita Black
It was a pleasure working with both. I hope you enjoy your new home.

Grand Lake Estates

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Myrtle Hill Drive

Surveyed 1 year ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Somerset Point Boulevard

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Carmelita was very professional, knowledgeable and accommodating of wants and requests. Relocating from one city to another was a stressful ordeal. However, in our absence, Carmelita was not only an advocate in terms of managing the relationship with the builder, she was also very helpful in providing us with information on neighborhood, utility setup, and other home services. Her assistance made the move less stressful. It was a pleasure working with her, and we look forward to maintaining the relationship in the future. ”

Brushy Cedar Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience with my Realtor was without a doubt,an unforgettable one. One thing that stood out was the patience she exhibited with my wife and I.,because the distance traveled to ensure that we(my wife and I were satisfied.Secondly,with this being my first home purchase,this Realtor took her job seriously,making the transition from renting to guiding us to ownership easier! ”

Overall Rating
4.97/5
Rate based on 17 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience