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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 268 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Oak Chase Drive

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
What a beautiful house you found for our portfolio. Thank you for handling all of our affairs. We wish you good luck finding a qualified tenant for us.
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Agent Comment:
Thanks and will do!
Street Name: Oak Chase Drive

Represented the Seller

- Survey On 06/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She and her team handled everything so quickly and made best deal. Very strong sense of responsibility.
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Agent Comment:
Thank you! Even after the tenant moved in, our team continues to answer the tenant's constant requests. Hopefully things will settle down soon. Thank you for trusting ARG to handle your investment.
Street Name: Country Place Drive

Represented the Buyer

- Survey On 04/30/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan wa imamadeni deatta realtor no nakade saikouni subarashii professional deshita. Binsokuna respond, needs no mikiwame, negotiation no skil wa motoyori totemo shinmi ni natte kuremashita. Bukken no daishou ni kakawarazu best wo tsukushite kuremasu. Eigo, nihongo, chuugokugo ni taketeite shorui no nihongo deno setsumei wa totemo tasukarimashita. Fudousankankeide service ga hitsuyouni nattatokiniwa mayowazuni Susan wo osusume shimasu.
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Street Name: Golden Thistle

Represented the Buyer

- Survey On 04/17/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is so professional. Smooth, reasonable and comfortable deal. Thank you, Susan! You are awesome.
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Street Name: Midway Court

Represented the Buyer

- Survey On 04/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
They are very good realtor. They found house to meet my request immediately and communicate with me very closely and quickly. And they supported very much including utility set-up as well.
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Street Name: Oak Chase Drive

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We rely on you completely. Thank you for always looking out for our best interests. Anyone looking for a trustworthy, hard working realtor, Susan Annoura and her team are truly the best.
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Agent Comment:
Always a pleasure working with you, Mr. Takahashi. Thank you for trusting me to handle your real estate portfolio.
Street Name: Rippling Creek Lane

Represented the Seller

- Survey On 03/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Always inform information timely. Great service.
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Agent Comment:
Thank you! I am so pleased that we were able to make the house so perfect before bringing it to market. We were able to get multiple offers and then select the best buyer for the house, and close so smoothly. I am very happy with the way the whole transaction went. Congratulations!!
Street Name: Misty Meadow Street

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Outstanding service, remarkably fast communication. She works all day and all night. We wonder when she sleeps! Thank you, Susan for all your hard work. Thank you to Shantel and Lisa as well. You have a great team!
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Agent Comment:
Actually, I do not sleep. Hahaha.... It's always a challenge to answer my clients quickly and accurately. A lot of our clients live in Japan so I have to stay awake morning, noon, and night sometimes to answer everyone. It is my pleasure to help you. Thank you for calling on me.
Street Name: Sun Harbor Drive

Represented the Buyer

- Survey On 02/23/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Good knowledge about market, house, system. quick response all the time and great support not only for renting the house but also utility, security, etc. The realtor can speak Japanese as well which is very helpful for Japanese ex-pat to understand the situation here in Texas.
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Agent Comment:
Arigatou, Osamu! It was my pleasure to work with your beautiful family to find you a house. If you ever need anything at all, please feel free to contact anyone on my team! Susan
Street Name: Sun Harbor Drive

Represented the Seller

- Survey On 02/22/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Once again Susan and her team helped me find a high quality tenant for one of my rental properties.  Because her firm specializes in Japanese expat relocation, she is able to match the best tenants to the best properties.  Thank you, Susan!
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Agent Comment:
Great teamwork, James. Thank you for trusting us to find the best tenant for you. ARG will do our best to manage your properties and your tenants going forward.
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