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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 252 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: STERLING WOOD WA

Represented the Seller

- Survey On 03/13/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan Annoura is a fantastic realtor, she is knowledgeable on areas of selling a house. When I needed something fix, she found someone reasonable quick. When I had questions or concerns, she was a text message away. She negotiated professionally on our behalf and looked out for our best interest. I would definitely recommend her as the number one choice of a realtor. She sold our house in record time by getting an offer within 5 days. A true professional in her field.
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Agent Comment:
Thank you for your kind words. It was so good to get back in touch with you after some 20+ years! Thank you for trusting to me to help your family sell your mom's beloved house. I couldn't be happier with the way the whole transaction went. If I were a little bit taller, I would have bought that awesome house myself!
Street Name: JADE MEADOW CT

Represented the Buyer

- Survey On 03/09/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My realtor was very nice.
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Agent Comment:
So glad we FINALLY found a nice house with a pool for you! I look forward to meeting your family when they come. Please call on me anytime if you need anything at all. Susan
Street Name: FAIRWIND DR

Represented the Buyer

- Survey On 03/09/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Without hesitation, I can recommend her.
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Agent Comment:
Thank you, Aki! I am so happy we could find the perfect house in the perfect location for you. Lots of big changes for your family are coming up. Please let me know when the baby is born! Good luck to you and your wife...Gambare!! Susan
Street Name: Jackson Hill

Represented the Buyer

- Survey On 02/28/2014
Overall Rating: 4.50/ 5.0
Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
I feel she is a professional realtor really working for me. She pursued our deal under tight constraint and priority. What I was quite impressed is her response: always fast and appropriate. She is my one of the best realtor ever including my experience in Japan. I was so lucky and happy to worked with her. For Japanese customers: Taihen shinrai dekiru realtor desu. Houston deno fudosan torihiki dewa kanojyo no youna speed ga atte, sekinin-kan ga atte, syojiki na realtor ga hitsuyou desu.
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Street Name: Diamond Brook

Represented the Buyer

- Survey On 02/10/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: VILLAGE CORNER DR

Represented the Buyer

- Survey On 02/13/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is a rock star. She was very knowledgeable/personable and always reachable, returning emails/phone calls/text messages anytime we had a question. We are very happy with our new home and the entire process. We would highly recommend Susan to anyone.
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Agent Comment:
My dear friends Steve and Kelly, thank you so much for allowing me to help you buy your beautiful home. I am so glad we have reunited after 20+ years. Thank God for Gateway! I look forward to our future real estate transactions together. Please know that you can call on me anytime.
Street Name: WHITLOCK DR

Represented the Buyer

- Survey On 01/18/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you! I am glad we could find you such a nice house. I hope you enjoy your stay in the United States. Welcome to Houston!
Street Name: COBRE VALLEY DR

Represented the Buyer

- Survey On 01/07/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I came from Japan around a month ago and needed to look for my house with my poor English. Fortunitely, I could met a good realtor, Susan Annoura, and find my a good house for me quite soon. She gave me kind and polite service through before and after signing a contract. In particular, she can speak Japanese, so it was great help for me. I'm happy to have her service at Houston. Thank you.
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Agent Comment:
Mr. Katayama, I am so glad you found such a nice house to lease long term, and owned by such nice people. I think you will really enjoy your stay. I look forward to meeting your family. Please call on me anytime you need help with anything at all! Susan
Street Name: GARDEN PATH CT

Represented the Buyer

- Survey On 12/01/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Although candidates were very limited for my family because of preferable school zone and budget, Susan did a great jot and we could find a very nice house just in around a week. I am a Japanese ex-pats and worried a little bit about misunderstandings caused by English communication and the culture difference, but that was just needless! She can communicate even in Japanese and actually, she knows Japanese people very well. She advised us a lot of important things we should be aware in choosing a house. That was a very exciting experience for me and my wife thanks to Susan. We are very pleased to start a new life at the wonderful house we have chosen. Thank you very much!
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Agent Comment:
Thank you Ryota! There being so little inventory was definitely a challenge, but I truly believe you got the best possible choice for your family. The kids will zone to the best schools and you will be close to your office. I look forward to your family moving here. Please call on us anytime!
Street Name: S. CEDAR HOLLOW DR

Represented the Buyer

- Survey On 11/25/2013
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Among realtors I have communicated in Houston area (more than 4 realtors), Ms. Susan Kwok Annoura is an exceptional realtor. Please google her website (http://blogs.har.com/SusanKwokAnnoura). Susan is very much professional about her job and always she is kind. Susan explains everything so clearly and always she has been in our side. She communicates very constructive way, and thus we got a significant benefit at the end of our negotiation. Importantly, Susan always provides significant amount of information that is already sorted by her own filter (i.e., you will never waste of your time). She never pushed us to buy a house. Even when we were the final stage to buy a home, she provided more additional information to consider another property which might fit with us. As a realtor's job, I assume that they may want to rush the business. Unfortunately, all of my other realtors were trying to push me to buy (at least, I felt...). But I never felt it when I had a business with Susan. Recently, my friend also bought a house by having Susan's service and he also told me the same thing. Now, it is so clear that Susan is always thinking the happiness for the people who has a business with her. I need to mention one more critical thing about her special talent. Susan can truly handle three languages including English, Japanese and Chinese. Not a superficial level, thus the newcomers who come from foreign countries really appreciate. As you can see her professional CV in her website, she has a deep knowledge about realtor's business. She has many honorable memberships of Realtor's (even international) committee that really tells us Susan is internationally recognized realtor. In conclusion, without any doubts, I highly recommend Susan to be your business partner, adviser and life saver. Susan definitely helps you even when you encounter any troubles with your current agents for moving out from your property for example. Thank you so much, Susan!
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