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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 252 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Bonnie Brae Street

Represented the Seller

- Survey On 06/11/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is the most excellent agent I have ever met ^^.
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Street Name: Oak Chase Drive

Represented the Seller

- Survey On 06/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She and her team handled everything so quickly and made best deal. Very strong sense of responsibility.
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Agent Comment:
Thank you! Even after the tenant moved in, our team continues to answer the tenant's constant requests. Hopefully things will settle down soon. Thank you for trusting ARG to handle your investment.
Street Name: Country Place Drive

Represented the Buyer

- Survey On 04/30/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan wa imamadeni deatta realtor no nakade saikouni subarashii professional deshita. Binsokuna respond, needs no mikiwame, negotiation no skil wa motoyori totemo shinmi ni natte kuremashita. Bukken no daishou ni kakawarazu best wo tsukushite kuremasu. Eigo, nihongo, chuugokugo ni taketeite shorui no nihongo deno setsumei wa totemo tasukarimashita. Fudousankankeide service ga hitsuyouni nattatokiniwa mayowazuni Susan wo osusume shimasu.
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Street Name: Golden Thistle

Represented the Buyer

- Survey On 04/17/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is so professional. Smooth, reasonable and comfortable deal. Thank you, Susan! You are awesome.
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Street Name: Midway Court

Represented the Buyer

- Survey On 04/02/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
They are very good realtor. They found house to meet my request immediately and communicate with me very closely and quickly. And they supported very much including utility set-up as well.
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Street Name: Rippling Creek Lane

Represented the Seller

- Survey On 03/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Always inform information timely. Great service.
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Agent Comment:
Thank you! I am so pleased that we were able to make the house so perfect before bringing it to market. We were able to get multiple offers and then select the best buyer for the house, and close so smoothly. I am very happy with the way the whole transaction went. Congratulations!!
Street Name: Sun Harbor Drive

Represented the Buyer

- Survey On 02/23/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Good knowledge about market, house, system. quick response all the time and great support not only for renting the house but also utility, security, etc. The realtor can speak Japanese as well which is very helpful for Japanese ex-pat to understand the situation here in Texas.
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Agent Comment:
Arigatou, Osamu! It was my pleasure to work with your beautiful family to find you a house. If you ever need anything at all, please feel free to contact anyone on my team! Susan
Street Name: Sun Harbor Drive

Represented the Seller

- Survey On 02/22/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Once again Susan and her team helped me find a high quality tenant for one of my rental properties.  Because her firm specializes in Japanese expat relocation, she is able to match the best tenants to the best properties.  Thank you, Susan!
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Agent Comment:
Great teamwork, James. Thank you for trusting us to find the best tenant for you. ARG will do our best to manage your properties and your tenants going forward.
Street Name: Sage Road

Represented the Seller

- Survey On 02/10/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was excellent in helping me during whole process. She is very experienced professional with great market knowledge, commication skills, reliable, network of cost-effective contractors. I am very satisfied and would like to highly recommend Susan as great realtor.
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Street Name: Orchard Glen Court

Represented the Buyer

- Survey On 02/05/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
For Japanese, explanation & preparation are very fine.
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