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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Gulf Freeway

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They provided great service!”

Olive Green Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is very knowledgeable and helpful with the listing.”

Post Oak Boulevard

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was amazing (again). This was our second purchase with Susan and she made the experience so easy and stress free for us. We really felt like we had someone who has our best interest in mind throughout the entire process and she doesn’t forget any of the small details. Susan made the entire process stress free and extremely easy!”

Circlewood Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great support to prepare everything. ”

Laurelwood Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am satisfied their coordination for seeking my house. They are friendly and well knew how to provide the good offer against my requirements.”

Laurelwood Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent Service : everything went absolutely perfect as planned. ”

Whitlock Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan, Koh and the team Annoura gave us energetic services with great team work. They work very hard and really know how to avoid many pit holes to find a new house. Susan is super friendly and Koh-san is so reliable. Thanks to them, we did enjoy finding a new house even under such a tight market condition and we finally made a wonderful result. Great job. ”

White Oak Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is unlike any realtor I've experienced. She is a client first, commission last type of realtor. She isn't concerned with her bottom line but cares more about the client no matter how small or large. I was only buying a cheap condo in Houston and was doing so remotely and Susan went above and beyond to make sure I was satisfied. Hands down would recommend her to anybody.”

Redwood Bough Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I appreciate quick response and showing me houses. Also Japanese instruction during home looking is helpful for me.”

Cobre Valley Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and Mariko helped me get this rental back into beautiful condition so that it could lease right away. Thank you so much!”

Gessner Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ Thank you so much Susan and Mariko! Thank you to Pius Dawson, also! ”

Orchard Mountain Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Just when we thought we would never find the right place, Susan presented us with exactly the right house. Susan puts everything together so quickly and professionally. We stood amazed as she worked everything out for us and beyond description how grateful we were for her help. Susan completely exceeded all our expectations, and we were just amazed at her knowledge and experience. We appreciated the fact that Susan made a big effort to secure an excellent deal on our behalf. Furthermore, Susan has a charming yet hard-working team members at her company, Annoura Realty Group (https://annourarealty.com), who took us through the process step by step and made the entire home purchase so easy for us. It was amazing to see everything come together. Susan, you are THE BEST, and we feel privileged that you were our real estate agent. Thanks a lot!!!!”

Sugar Bars Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was great! She was organized, efficient, knowledgeable, and very supportive through the whole selling process. She knows how to work with the market and she has a great team behind her. Highly recommend!”

Gulf Freeway

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mariko and Susan were very professional,knowledgeable and went the extra mile to help me get my new place that I’m super happy in!”

Susan Annoura
Thanks Jana!! We are glad to have you and excited you got this unit. Its my personal favorite!!!

Little Willow Walk

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience