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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 272 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Rippling Creek Lane

Represented the Seller

- Survey On 03/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Always inform information timely. Great service.
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Agent Comment:
Thank you! I am so pleased that we were able to make the house so perfect before bringing it to market. We were able to get multiple offers and then select the best buyer for the house, and close so smoothly. I am very happy with the way the whole transaction went. Congratulations!!
Street Name: Misty Meadow Street

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Outstanding service, remarkably fast communication. She works all day and all night. We wonder when she sleeps! Thank you, Susan for all your hard work. Thank you to Shantel and Lisa as well. You have a great team!
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Agent Comment:
Actually, I do not sleep. Hahaha.... It's always a challenge to answer my clients quickly and accurately. A lot of our clients live in Japan so I have to stay awake morning, noon, and night sometimes to answer everyone. It is my pleasure to help you. Thank you for calling on me.
Street Name: Sun Harbor Drive

Represented the Buyer

- Survey On 02/23/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Good knowledge about market, house, system. quick response all the time and great support not only for renting the house but also utility, security, etc. The realtor can speak Japanese as well which is very helpful for Japanese ex-pat to understand the situation here in Texas.
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Agent Comment:
Arigatou, Osamu! It was my pleasure to work with your beautiful family to find you a house. If you ever need anything at all, please feel free to contact anyone on my team! Susan
Street Name: Sun Harbor Drive

Represented the Seller

- Survey On 02/22/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Once again Susan and her team helped me find a high quality tenant for one of my rental properties.  Because her firm specializes in Japanese expat relocation, she is able to match the best tenants to the best properties.  Thank you, Susan!
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Agent Comment:
Great teamwork, James. Thank you for trusting us to find the best tenant for you. ARG will do our best to manage your properties and your tenants going forward.
Street Name: Sage Road

Represented the Seller

- Survey On 02/10/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was excellent in helping me during whole process. She is very experienced professional with great market knowledge, commication skills, reliable, network of cost-effective contractors. I am very satisfied and would like to highly recommend Susan as great realtor.
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Street Name: Orchard Glen Court

Represented the Buyer

- Survey On 02/05/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
For Japanese, explanation & preparation are very fine.
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Street Name: Blue Jasmine

Represented the Buyer

- Survey On 03/20/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a wonderful experience working with the team of Susan Annoura and Shantel Looker of Annoura Realty Group as they helped us find a wonderful new home for our family. We appreciated their attention to detail, their quick responsiveness and how they helped us through every step of the process and made this a stress-free process. Susan's negotiation skills really set her above the rest. I would highly recommend Annoura Realty Group to anyone looking to buy or sell a home!!!
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Agent Comment:
Thank you, Lisa! We were honored you let us handle your purchase. You are a dear friend and the best assistant anyone could ever ask for. I am so happy you got the house you wanted and that you, Alex, and the kids are enjoying your new home. It's so crazy to think that after all these 40+ years we all ended up right back in Clear Lake and our kids are now walking in our shoes. Love you guys! Susan
Street Name: Oak Chase Drive

Represented the Buyer

- Survey On 01/06/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
(Write in Japanese by romaji) Susan ha nihongo ga dekirunode totemo tasukarimasu. Onegaigoto no mail eno hensin mo totemo hayaidesu. Gas ya Suidou no settei mo tasuketekuremasu. Nyuukyo sita ato no huguai no taiou mo good desu. Huguai no shuuri mo yattekuremasu. From Japanese client point of view, she can speak Japanese and she knows what Japanese like and this is very helpful for Japanese moving in Houston. She responses very quick even in holiday season. Her team helps everything such as setting up for Gas, Water and Electricity. Good constructor in her team so that I could solve many things even after jumped onto the house.
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Agent Comment:
Thanks, Kazuma and welcome to Houston! I am glad to be of service to you and your family. Phone, email, or text either me, Koh, or Shantel and we can help you anytime!
Street Name: Oak Chase Drive

Represented the Seller

- Survey On 01/06/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I’ve had several transactions with Susan. She is always very helpful, available and professional.
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Agent Comment:
Thanks, Mike. Will do my best to always be there for you and the tenant. Honored to be of service!
Street Name: Pudman River

Represented the Buyer

- Survey On 01/08/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is a very reliable and supportive realtor. We moved from other state and closed the contract within two months after we first traveled to Houston and met her. In addition to her great communication and negotiation skills, she is really responsive. We are glad we worked with Susan and her team. She is also a Japanese/English bilingual (maybe triligual in Chinese too?) so we especially highly recommend to Japanese buyers, sellers, and renters. If you are planning to move to/in Houston, she is the first contact there. NIHON NO MINASAMA – SUSAN HA TOTEMO SHINRAIDEKIRU REALTOR DESU. TOTEMO OSUSUME SHITAITO OMOIMASU!
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Agent Comment:
Thank you for your kind words. It was such a pleasure working with your family. I am so excited for your family to start your Houston life and wish you all the best always! If you ever need anything at all, please don't hesitate to call, text, or email me. I look forward to meeting you again soon! Susan
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