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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Annoura was extremely professional and attentive to my specific needs. I am an active duty military service member who recently transferred from overseas to Houston. Mrs. Annoura went the extra mile to ensure my decision was a wise one which I would not later regret. She sent videos of the home and neighborhood which proved to be extremely helpful as is it difficult to visualize a neighborhood or a home when you are 2,000+ miles away from the U.S.! She has even helped us find furniture and provided all the points of contact for utilities. I would recommend here to anyone in need of a competent, hard-working realtor who cares about her tenants and their needs.”

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This time I had many tenant candidates but she could efficiently screen all the applicants, and finally found a perfect tenant from outside the mainland USA. Once we decided the tenant, she smoothly did all the necessary arrangements such as re-key, driveway power washing, yard maintenance, etc. I found my tenant also seems to be very impressed with Susan’s super work. She always responds quickly and I have no stress with her performance. Don’t work too hard, Susan! ”

SAND MIST CIR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were so fortunate to have found Susan! As a buyer from outside the Houston area, Susan carefully guided us through our first-time home buying experience with ease. From the first day, she explained the entire buying process with us, and continued to educate us throughout the process. External factors in the market made our process somewhat challenging, but Susan’s professionalism remained constant and she continued to diligently search the market to find the perfect home for our family. She went above and beyond the call of duty, and any buyer would be lucky to have the opportunity to work with her. We will be ever grateful for Susan’s hospitality in welcoming us to the Houston area.”

EMERALD COVE DRIVE

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan has worked so hard to meet my tough closing deadline. She gave me quick responses all the time, which I greatly appreciate. I recommend any home buyer in Houston area to work with her.”

Canton Crest Dr

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She did a great job and I appriciate her work. She is a very reliable person and she even help me out even the things was out of her responsibility. I put full amount of score to her.”

Susan Annoura
Thank you for trusting me to handle your transaction. I know it was a new experience for you and I am glad we were able to get everything you wanted. Welcome to Houston!

Timber Hollow

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am happy to find a nice property through her and fully satisfied with her diligent service which is client-oriented, prompt and reliable.”

Susan Annoura
Thank you for your kind words. So glad we found you such a nice home. I hope your family (and dog) will enjoy Houston!

Elk Park Lane

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Susan was a great experience she understood our needs and what we were looking for. She understood the market and was extremely familiar with the communities where we could find what we were looking for. When we decided on a home Susan represented us during the negotiations as if we were her own family and insured that we received what we expected and at the same time fair to the seller.In the future I will certainly direct anyone I know looking for a home to Susan she will find it”

Susan Annoura
Thank you for your kind comments, John. It was such a pleasure working with you and Hiromi. I treasure your friendship and wish you both many years of happiness in your beautiful new home!

Woodway

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Hajimete no ie sagashi ha fuwandesitaga,Susan no okagede smooth ni ikimasita.Watasi ha nihonjin de shujin ha American nanode susan ga English and Japanese wo hanasi ga dekirukotoha sugoku tasukarimasita. Susan ni situmon wo sitara sugu henji wo kure wakaranai kotoha nanjikandemo setumei wo sitekuremasita. Susan ni tanonde yokattadesu. Arigatougozaimasita. I highly recommend her who are looking for a new House in Houston. ”

Susan Annoura
Arigatou gozaimashita. I enjoyed working with you both, too!

KILGARNEY KEEP ST

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I loved working with Susan! She worked so hard to help us find our new home. I always felt like I had her complete attention even though I know she had many other clients that she was working with. Her knowledge and experience helped make the process of searching different areas and homes easier and much quicker. I highly recommend Susan to anyone looking for a great realtor. ”

Susan Annoura
Thank you Randi! I really enjoyed working with you and isn't it a small world that we have mutual friends in San Marcos! Looking forward to a picnic lunch under your 'pergola'. LOL!

TAYLORCREST RD

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

OAK HARBOR

Surveyed 11 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan provided appropriate advice and support to me of the distant place.?She informed me of the application situation of the tenant quickly.?Also she suggested the appropriate price from the application and the market situation. I depend on her on the next time.”

Crescent Green Dr

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“subarashii taioude anshinshite omakaseshimashita.taiouga totemo hayakute good! hijyoni manzokudesu!”

CASTLE DR

Surveyed 11 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I’m out of town landlord but she’s been extremely efficient to market the property and find a tenant within a week screening for several candidates. Her communication was great enough for me to grasp the ongoing situation. In addition, she takes care of the tenant very nicely, provides various conveniences for them so that they can feel comfortable with the new house. I’m totally satisfied with her work on leasing the house and will definitely recommend everyone to do business with her. ”

Susan Annoura
Thank you so much for your kind words. I look forward to helping you find your next investment. Gambarimashou!

Longspur

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan suppoted us from the beggining of our interest to negotiation step and setting up of utiities and repairs. Since we were not famliar with real estate, we learned a lot through the communication with her. She can speak both Japanese and English, and was often helpful for us to understand difficult terms.”

Susan Annoura
Thank you! I am honored you chose me to be your realtor and was glad to help you every step of the way. You have a beautiful family and the most well behaved kids I have ever seen. Wishing you many wonderful memories and a smooth transition. Omedetou Gozaimasu!

CASTLE DR

Surveyed 11 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She’s by far the most capable realtor I’ve ever met. She’s really efficient to complete many tasks to do, negotiate really hard for client, and always honest and transparent. I would tell you that she’s a friendly and charming lady. I guarantee you won’t regret working with her.”

Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience