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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Diamond Brook

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

WHITLOCK DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thank you! I am glad we could find you such a nice house. I hope you enjoy your stay in the United States. Welcome to Houston!

COBRE VALLEY DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I came from Japan around a month ago and needed to look for my house with my poor English. Fortunitely, I could met a good realtor, Susan Annoura, and find my a good house for me quite soon. She gave me kind and polite service through before and after signing a contract. In particular, she can speak Japanese, so it was great help for me. I'm happy to have her service at Houston. Thank you.”

Susan Annoura
Mr. Katayama, I am so glad you found such a nice house to lease long term, and owned by such nice people. I think you will really enjoy your stay. I look forward to meeting your family. Please call on me anytime you need help with anything at all! Susan

GARDEN PATH CT

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Although candidates were very limited for my family because of preferable school zone and budget, Susan did a great jot and we could find a very nice house just in around a week. I am a Japanese ex-pats and worried a little bit about misunderstandings caused by English communication and the culture difference, but that was just needless! She can communicate even in Japanese and actually, she knows Japanese people very well. She advised us a lot of important things we should be aware in choosing a house. That was a very exciting experience for me and my wife thanks to Susan. We are very pleased to start a new life at the wonderful house we have chosen. Thank you very much!”

Susan Annoura
Thank you Ryota! There being so little inventory was definitely a challenge, but I truly believe you got the best possible choice for your family. The kids will zone to the best schools and you will be close to your office. I look forward to your family moving here. Please call on us anytime!

S. CEDAR HOLLOW DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Among realtors I have communicated in Houston area (more than 4 realtors), Ms. Susan Kwok Annoura is an exceptional realtor. Please google her website (http://blogs.har.com/SusanKwokAnnoura). Susan is very much professional about her job and always she is kind. Susan explains everything so clearly and always she has been in our side. She communicates very constructive way, and thus we got a significant benefit at the end of our negotiation. Importantly, Susan always provides significant amount of information that is already sorted by her own filter (i.e., you will never waste of your time). She never pushed us to buy a house. Even when we were the final stage to buy a home, she provided more additional information to consider another property which might fit with us. As a realtor's job, I assume that they may want to rush the business. Unfortunately, all of my other realtors were trying to push me to buy (at least, I felt...). But I never felt it when I had a business with Susan. Recently, my friend also bought a house by having Susan's service and he also told me the same thing. Now, it is so clear that Susan is always thinking the happiness for the people who has a business with her. I need to mention one more critical thing about her special talent. Susan can truly handle three languages including English, Japanese and Chinese. Not a superficial level, thus the newcomers who come from foreign countries really appreciate. As you can see her professional CV in her website, she has a deep knowledge about realtor's business. She has many honorable memberships of Realtor's (even international) committee that really tells us Susan is internationally recognized realtor. In conclusion, without any doubts, I highly recommend Susan to be your business partner, adviser and life saver. Susan definitely helps you even when you encounter any troubles with your current agents for moving out from your property for example. Thank you so much, Susan! ”

VERMILLION DR.

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were touched by all the extras we did not expect from our relator,she went above and beyound our expectations. We always felt certain level of confort and confidence.”

Susan Annoura
Alice and Emilio, What an adventure getting your home! Although we had so many challenges along the way, we did it! I have many great memories with you at your hotel, in the business center, with Tolucastar, at the wine dinner. I feel like we have built a great friendship!

SUN HARBOR DR

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was exceptional both when we purchased our house 4years ago and when we recently sold it.She explained everything to us, answered any question we had, and she can speaks in Japanese, English, and Chinese. She is the nicest person and genuinely likes her job. Susan is the best! Thank you !!”

Susan Annoura
Thank you so much for your kind words. You and your husband are such precious clients. I was honored to help you buy and sell your home! Please always keep in touch. I'm glad we are connected on FB. :)

DIANA LN

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Though our property was only a rental, Susan treated us as if we were one of her most important clients. She monitored our renovations and kept us abreast of current market trends. Because of her expertise we were able to get top dollar for our rental after only the second showing. We would highly recommend her to anyone needed real estate services.”

Susan Annoura
Thank you for your kind words. It was my pleasure to work for you and yes you are/were one of my most important clients. Thank you for calling on me to help.

CUSTER DR

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Thanks and good job!”

BROOKMALL DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I strongly recommend you to work with Susan to look for your home in Houston. She is very kind and helpful. I feel fully confident that she is the BEST realtor in Houston. If you are planning to purchase your home, please contact Susan today. You can contact her in Japanese, English, and Chinese whatever you want. Thank you!!”

Susan Annoura
Thank you so much for your kind words, Dr. Iwata. I was honored to handle your transaction and was amazed we made it all work by your target closing date. Welcome to Houston!

CEDAR BRANCH DR

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan showed me precise market price that I was able to find a tenant promptly by quick marketing. In addition, Susan made the condition of the house the best so that I am convinced the tenant to have been able to enter it comfortably. I highly appreciate and recommend her.”

Susan Annoura
Thank you, Hide. This one was a challenge after closing with all the required clean up. I am glad we could get it ready for showings to quickly and that we could find such a great tenant so quickly, for the price you wanted. Yokatta desu ne!

CUSTER DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent realtor. Highly recommended for investors.”

PINE BROOK WAY

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor Ms. Susan Annoura handled our case very professionally. She was so familiar with the market in our area, provided us suggestions how to prepare our house before we put it on market. She also helped us to negotiate prices with buyer. Our house was sold within 11 days after it was put on market. We are very satisfied with her services.”

Susan Annoura
Thank you Stella and David for trusting me to handle selling your house. I know you have a lot of choices in realtors and I am so honored you chose me. I am excited we sold your house so fast and for such a great price. The remodeling was fabulous!

CEDAR BRANCH DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am investors resident in Japan. The property management from the distant place is difficult and is very important.I purchased a house of the second this time. This is because it relies on Susan.I will ask Susan for the purchase of the third house. She is a very important partner reliable both officially and privately.”

Susan Annoura
Thank you so much for trusting me. I will do my best to support and protect your daijina investments. I look forward to seeing you someday. Gambarimashou!

PACKERTON CT

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Just, She is great!!!”

Susan Annoura
Thanks and welcome to Houston! I look forward to meeting your family some day and wish them a smooth transition!
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience