FacebookLinkedInYouTubeInstagram Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

CENTER ST

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an excellent realtor, once we started working together on purchasing my first home in USA, she understood quickly my needs offering an outstanding work during the whole process. As a foreigner worker in this country I was looking for someone to guide and help me on making the best decision for buying my home. Susan gave me all the tools and guide to make the process smooth and understandable picking out the right alternatives and decisions on time representing and protecting my interests. Also she tracked all the process efficiently communicating to me the followings steps to execute during doing the offers, negotiating and closing immaculately. Susan introduced me as well an excellent mortgage broker to apply for my mortgage loan obtaining excellent results and approval on time to close the purchase. I highly recommend Susan as a realtor based on her experience, work and dedication to make a team project (realtor-client- lender) successfully in a right time frame . Thanks Susan one more time for your immaculate work. I'm very happy with my home . Thank you so much. ”

OLD SPANISH TR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was great to work with. She was knowledgeable and made the whole process extra smooth. I highly recommend her to any homeowner trying to sell or rent their properties or anyone looking to rent or purchase a property! Will definitely have her as my Realtor again in the future when the need arises.”

Susan Annoura
Thanks, Angela!! I enjoyed working with you, too! Keep in touch and please don't hesitate to contact me if you or your wonderful family ever need anything. Susan

WINDING SPRINGS DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thank you for your high ratings! It is always a pleasure to serve a repeat customer. Korekaramo yoroshiku onegaishimasu!

WINEBERRY CT

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan helped me very well and in kind manners every time. She replied my questions as solos as possible. After I signed the lease, she followed me every moment so that I could move in very smooth and got very comfortable new life. Thanks, Susan! ”

Susan Annoura
Thank you, Takeshi. I was honored to work for you and am so pleased to have found you such a perfect house. I warmly welcome you to Houston and congratulate you on your new job here. I sincerely enjoyed working with you and hope you will feel free to call on me anytime you need help. Thanks again!

WINDING SPRINGS DR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a superstar! Diligent, knowledgeable, professional and efficient, an excellent realtor. I am impressed no doubt. I also sincerely believe with a bit more softness in the tone sometimes will not only help her win businesses but also hearts! Strong recommendation and best wishes.”

Susan Annoura
Thank you, Hui for your kind words and ratings. I will take them to heart. Thanks for trusting me to handle your transaction. I am glad it went so smoothly and that we could find a high quality tenant so quickly. See you around the neighborhood!

BROOKFORD

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor gave us a very thorough home buying experience, she responsed very quickly to our questions on our email or calls, very good and patient negotiator, she pointed out all the pros and con of each showing which gave us a sense of what we need for the purpose of the home purchase. I would not think twice if I need a realtor in the future. I couldn't be more happier to have her as realtor. Thanks again Susan. Sincerely Phuong Family”

Susan Annoura
Thank you for your kind words, Ryan! It was my pleasure to help you and your lovely family. Although we hit a couple of challenges along the way, we were so fortunate to work with such a reasonable and kind seller team. Thank you for trusting me to navigate you through. Welcome to the neighborhood!

SUN HARBOR DR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As I had expected, Susan did a very good job to search and find a good tenant for my house. She was so quick to respond to my all the questions and I didn’t have any stress for the whole process as always. Thanks!”

Susan Annoura
Thank you for trusting me with your budget to remodel the house. It turned out beautifully. I had not planned on becoming the general contractor but it was a great challenge and the house sold itself. Hats off to our awesome professional photographer, David Payne, and our fabulous floor guy, Jose Mendez. I am happy we found you a good long term tenant in just 3 days.

WOODCOTE CT

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura did a excellent job handling all phases of my home purchase. She not only expressed indepth knowledge of the real estate market but took the time to explain it to me. She showed sincere concern for me and faught to get me the best deal possible. I most definately feel I could not have accomplished my home purchase without her taking control of the proccess. I would recommend her to anyone looking to make a purchase, she will give you the advise, leadership, and attention you need to get the very best deal. Sincerely, Juan M. Moreno”

Susan Annoura
Thank you John, for your kind comments. I could not be more pleased with the way your transaction went. Getting the house you wanted for the terms you wanted, plus most importantly, closing on time! Thank you for trusting me and believing in me. I welcome you and your family back to Houston and look forward to meeting everyone soon!

PINE BROOK WA

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an experienced realtor. She was very helpful in the entire process from day one since she was recommended by our friend. We received tremendous help and assistance in defining the scope, searching, negotiating, secuing loan closing the home as well as moving-in. My wife and I were very pleased to have her as our realtor. We will definately recommend her to our friends.”

Susan Annoura
Welcome to Houston, James! I know you are extremely busy so it was my pleasure to help you make it through your home buying transaction. If you ever need anything at all, please feel free to call on me. -Susan

SUN HARBOR DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan has always been helpful and patient in the process of purchasing the house. I believe I couldn’t have bought it without her. She negotiated with the seller very patiently based on my request and succeeded in a good deal. After the purchase, she took care of the necessary repairs and arranged all the stuff expeditiously. She is the best realtor I’ve ever had. Thanks Susan!”

Susan Annoura
Thank you! In this hot seller's market, it is hard to get good properties for a good price. I am so happy you were able to get this and I look forward to finding a good renter for you. The remodeling project after closing went perfectly. I actually enjoyed painting on the last two days. :)

STERLING WOOD WA

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is a fantastic realtor, she is knowledgeable on areas of selling a house. When I needed something fix, she found someone reasonable quick. When I had questions or concerns, she was a text message away. She negotiated professionally on our behalf and looked out for our best interest. I would definitely recommend her as the number one choice of a realtor. She sold our house in record time by getting an offer within 5 days. A true professional in her field.”

Susan Annoura
Thank you for your kind words. It was so good to get back in touch with you after some 20+ years! Thank you for trusting to me to help your family sell your mom's beloved house. I couldn't be happier with the way the whole transaction went. If I were a little bit taller, I would have bought that awesome house myself!

FAIRWIND DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Without hesitation, I can recommend her. ”

Susan Annoura
Thank you, Aki! I am so happy we could find the perfect house in the perfect location for you. Lots of big changes for your family are coming up. Please let me know when the baby is born! Good luck to you and your wife...Gambare!! Susan

JADE MEADOW CT

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My realtor was very nice.”

Susan Annoura
So glad we FINALLY found a nice house with a pool for you! I look forward to meeting your family when they come. Please call on me anytime if you need anything at all. Susan

Jackson Hill

Surveyed 10 years ago
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“I feel she is a professional realtor really working for me. She pursued our deal under tight constraint and priority. What I was quite impressed is her response: always fast and appropriate. She is my one of the best realtor ever including my experience in Japan. I was so lucky and happy to worked with her. For Japanese customers: Taihen shinrai dekiru realtor desu. Houston deno fudosan torihiki dewa kanojyo no youna speed ga atte, sekinin-kan ga atte, syojiki na realtor ga hitsuyou desu. ”

VILLAGE CORNER DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a rock star. She was very knowledgeable/personable and always reachable, returning emails/phone calls/text messages anytime we had a question. We are very happy with our new home and the entire process. We would highly recommend Susan to anyone.”

Susan Annoura
My dear friends Steve and Kelly, thank you so much for allowing me to help you buy your beautiful home. I am so glad we have reunited after 20+ years. Thank God for Gateway! I look forward to our future real estate transactions together. Please know that you can call on me anytime.
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience