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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Chestnut Springs Ln

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent service and people!”

Stoney Creek Dr

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor Susan was very responsible and knowledgeable. We processed purchasing home very comfortably. ”

Bonnie Brae St

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is the best realtor I have ever met. I strongly recommend her.”

Sun Harbor Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They are very knowledgeable to the market, neighborhood and community; very professional in the service they provided; I will definitely recommend them to my good friends. ”

Susan Annoura
Pleasure serving you, James! You know if you ever need anything at all, I am right here to help. Congratulations on your second investment property in Houston! Susan

Rainy Mist Drive

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is exemplary at her craft. As first-time homebuyers, she explained the process the whole way through, gave us updated market information, and negotiated fiercely. We were very comfortable with asking questions and she is extremely personable.”

Susan Annoura
Thanks, Annalyn! I was honored that Ben and Kumiko referred you to me. You chose a beautiful home and I am so excited that we were able to negotiate so many incentives into the deal. We closed right in the nick of time for you to claim your homestead exemption for 2017, too! Best of luck in the future and please know that you can call me anytime for anything at all. Sincerely, Susan

PALISADES POINT DR

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The best experience buying a house! I would recommend Susan to anyone. She exceeded our expectation as a Realtor. Her name is trusted as well as her commitment to serving her clients. ”

Susan Annoura
Thank you so much for your kind words. Being originally from Clear Lake, and now having a name as a trusted realtor in Clear Lake, really means a lot to me. I love helping people in my community and neighborhood. You and Jaime were awesome to work with and lucky ya'll- got the last three car garage with a pool in CL at that price point. LOL! I'll be waiting for the next one to come out for us. HA! Susan

BOHEME DR

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan guided us every step of the way and went above and beyond for us. I highly recommend her to everyone!”

Susan Annoura
Thank you, Lucy! It was my pleasure to help you find your second property in Memorial. Excited for you and the next chapter of your life. Good luck!! If you every need anything at all, just text! Susan

Diamond Brook Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is truly an outstanding realtor. Her experience, knowledge, and professionalism made the sale and purchase of a home exceptionally smooth, going above and beyond on many occasions even during the holidays. Highly recommend her as your realtor. ”

Susan Annoura
Thank you, Nina. I was honored you asked me to help you sell your home. It was exciting getting multiple offers on the first weekend! Your hard work getting the home ready for the market was so worth it. Kudos to you, Jaime, and your parents! Congratulations again! Susan

Frio St.

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is surely a five star realtor. She is very knowledgeable in realtor business serving clients with excellent communication skill, appraisal skill, etc. I will recommend her for my friends if they want to sell or buy houses. ”

Susan Annoura
Thank you so much! I was honored you chose me to be your realtor. I know you had many other realtor choices. I am glad we were able to sell your house in one weekend and that my team could support you throughout the transaction. Best of luck and happy retirement! Susan

Sun Harbor

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They know the market very well and handled very professionally the entire process. We are very satisfied with their service and will definitely recommend them to our friends.”

Fairgate

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She understood our needs properly and showed me several houses in prompt manner. Paper work has been completed very quickly. Her response is always quick and contents are accurate. Japanese Kochirano motometeiru koto wo tekikaku ni rikai shite kurete jinsokuni nangenka no ie wo misete kuremashita. Keiyaku teiketsu ha jinnsoku de ookina sutoresu nashini sumaserukotoga dekimashita. Tsuneni response ga hayaku sono naiyou mo tekikaku deshita.”

Susan Annoura
It was my team's privilege to help you and your family find your perfect house. Thank you for calling on us and trusting us with your important decision! Best of luck on your new Houston life and please don't hesitate to call on us if you should have any questions going forward. -Susan

Bay Area Blv

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is a prime example of an excellent agent. Susan's marketing strategy is fast and effective. We succeeded with the difficult task of renting out an investment property quickly but still at a top price. I was amazed at how perceptive Susan is and her strategic ideas to meet our goals. She is informative, honest, to the point, well prepared and does her job very well. Susan worked very hard, going above and beyond our expectations. Her communication is excellent. She was always very quick to reply to my emails and texts. I highly recommend Susan Annoura. ”

Susan Annoura
Thank you, Michael! It is always a pleasure working with a client like you. Thank you for trusting my judgment and for working so well with my team. You were always very responsive too, which made this transaction go so perfectly! I am so happy we could find such a highly qualified tenant on a long term lease. Please keep in touch and let me know if you ever need anything! -Susan

Orchard Canyon Ct

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She understands Japanese feeling and culture. And more she stands by me closer so it is very helpful.”

Elk Hill

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team staged my rental beautifully, had professional pictures taken, and did an excellent job marketing my investment”

Golden Thistle

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team were permanently committed to give me the best advice analyzing all variables to my benefit (considering my needs and interests). They took the time to answer my multiple questions, and to support me at any time, even with details like the services activation after selling the house. In general, they took care of every detail and guided me in a timely matter. I am so happy to have chosen them as my realtor, because I felt always covered all along the buying experience. Thanks Susan, you are the best! :)”

Susan Annoura
My dear Colombian sister- Yo soy tan feliz por ti. ¡felicitaciones! I cheated and used Google Translate. HAHA! I am so happy for you. Thank you for trusting me first with your beautiful apartment and next with your super awesome townhouse. It is just perfect for you! Congratulations again!
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience