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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Indian Autumn Trc

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A great team continued to help me manage the rental property!”

Diana Lane

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She has gone above and beyond in servicing our needs. Her patience and attention to detail.was exemplary. If there was a way to give her more than a 5 rating, we would do it. ”

Susan Annoura
Thank you, Mr. and Mrs. Liller. It is always an honor to be asked by my friends' parents to help with their real estate needs. I sometimes think God called me back to Clear Lake to serve a purpose like this. Please know you can always call on me to help you do anything, so please do not ever hesitate. -Love, Sue

Sun Harbor Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They did great work quickly and timely for me. ”

Silverpines Road

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team were professional in staging our unit and marketing it on HAR.com. We are happy with the tenants she found for us and highly recommend her and her team for any investor looking to purchase a property in Houston, find a good tenant, and property manage afterwards. ”

Sun Harbor Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This property needed a lot of work before we could put it on the market. Susan and her team helped get it all cleaned up, and beautiful again. We are very happy with the long term expat tenant she found to lease the property. Thank you, Susan!”

Laughing Gull Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan found this beautiful property for me, ran the numbers, and aggressively negotiated my offer. She worked well with the listing agent and the title company, making my mail out closing extremely smooth. Organized and well respected, I highly recommend Susan Annoura. ”

Laurelfield Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Found a house we Love”

Susan Annoura
An amazing house in one of my all time favorite subdivisions! Congratulations!!

Mabry Mill Road

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“In a competitive rental market, Susan was able to find me a well-qualified tenant within 14 days, and for top dollar in the subdivision. One day after closing, she had the home staged, yard cut and bushes trimmed, property professionally photographed, and the home on the market for lease. The home showed beautifully. She knew I was extremely busy at work and helped me set up everything quickly and efficient. Susan is extremely reliable and competent and I highly recommend her!”

Lakeway Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As I have told everyone post-home purchase - My wife and I were blown away with Susan's ability to negotiate, instinct on offers, and 24 hr response time... among any other attribute you would want in someone representing you in a home sale. To top it off, she was also extremely friendly, flexible, and professional. My only disappointment is that I cannot rate her higher than 5 stars. ”

Old Spanish Trail

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was so quick in responding to our emergency need for an apartment on a weekend. The unit is also clean, quiet, and well taken care of. ”

Susan Annoura
So glad Pius had a furnished unit available at the right moment for you! I hope you can get your house all taken care of as soon as possible. Please let me know if you need any other assistance! Susan

La Cabana Dr

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan helped us find this house in Clear Lake as an investment. We are in Japan and count on her to give us advice and opinions. Susan could show us fair market price, how much homes lease for, what the property taxes and expenses are, etc. so that we could understand our true return on investment would be. We are counting on her to property manage for us as well.”

Susan Annoura
I will find a good tenant for you and I will manage the property for you. If anything has a problem, I will let you know right away. This is a nice property and will make a good rental, with a good return. Thank you for using Annoura Realty Group!

Brookdale Dr

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We added one more property to our portfolio and Susan did a fantastic job finding and negotiating this one for us. We are pleased with her selection and performance. We will recommend her to all our friends and customers. She is very good at working with Japanese customers and knows well our language and values. She is an xcellent realtor, very reliable.”

Susan Annoura
Your portfolio is getting bigger and bigger! I think League City is a very good place for investing now. There is a lot of development and the prices continue to appreciate. This is a good choice I think and I will do my best now, to find you a good tenant and to manage the property the best I can. My team is ready!

Almeda

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am an investor and have used Susan's team several times to buy, lease, and flip properties in Houston. This time, I asked Susan to find me a highrise as my residence. I really like the views of my unit and the location is very convenient. I look forward to spending more time in Houston.”

Susan Annoura
Welcome to Houston. The views from your condo are stunning and AMAZING. It is the best view I have ever seen!

SILVERPINES

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our first try to buy a townhouse as an investment. Susan was school friends with the listing agent and the transaction went so smoothly. We are happy with the outcome and look forward to having this investment in Clear Lake. Thank you, Susan and your team.”

Susan Annoura
You are very welcome. Kudos to Jimmy Simien and his team for letting this transaction go so smoothly. We put a bid in, within hours of the house hitting the market, and I am so pleased Jimmy was there to present it and get us under contract so quickly. From start to finish, this transaction went so well. Kore kara mo yoroshiku onegaishimasu!

Misty Meadow Street

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Outstanding service, remarkably fast communication. She works all day and all night. We wonder when she sleeps! Thank you, Susan for all your hard work. Thank you to Shantel and Lisa as well. You have a great team!”

Susan Annoura
Actually, I do not sleep. Hahaha.... It's always a challenge to answer my clients quickly and accurately. A lot of our clients live in Japan so I have to stay awake morning, noon, and night sometimes to answer everyone. It is my pleasure to help you. Thank you for calling on me.
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience