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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 272 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Heatherdale Dr

Represented the Seller

- Survey On 05/04/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was amazing to work with Susan!! Simply the best realtor you can find anywhere! This was our second time working with her, the first to buy a home, this time to sell. We needed major remodeling to position our home for top dollar. Susan helped us choose which improvements were worth our investment and she guided us through the entire remodel to the end! We had an offer the first day and she negotiated an AMAZING deal!! She is market savvy, a top professional, extremely dedicated to her clients, a great communicator and is super friendly! Thank you Susan, we can't wait to find a new home with you!
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Agent Comment:
Roxanne and Jeff- WE DID IT!! Such an honor and adventure representing you on this sale. Your house getting top dollar on DAY 1 of hitting the market was exciting! I'll always remember being in Big Bend National Park and making that call to you. On to your next chapter in life. On to bigger and better things! Let's go get that house you've always dreamed of. Best to your whole family always- Susan
Street Name: Baycrest

Represented the Seller

- Survey On 04/30/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is the best realtor that I ever seen. She is very enthusiastic, positive and proactive, she definitely rocks!
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Agent Comment:
Steven and Mayra- Congratulations on the sale of your waterfront home! It was a privilege to represent you when leasing it out, and then again when helping you sell it a couple years later. Please keep in touch as we move forward in life. I hope our paths will cross again! Susan
Street Name: Meadowside Dr

Represented the Seller

- Survey On 04/28/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I’m so fortunate to have worked with Susan as my realtor again. She was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Susan was that she was always more focused on answering my questions, giving me good advice, and finding houses that met my preferences than she was on closing a deal. I would strongly recommend her to anyone.
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Street Name: Cottonwood Way

Represented the Buyer

- Survey On 04/17/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She kept informing the situation of discussion with a landlord and we could find a very good house with our satisfaction. Also she can speak Japanese as well and it helps us very much especially for Japanese who move in the US first time.
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Agent Comment:
Happy to help you and your wife find such a lovely house. It was my pleasure to work with you again. Welcome back to Houston!
Street Name: Mossy Elm Ct

Represented the Buyer

- Survey On 04/17/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Wellington Pt

Represented the Buyer

- Survey On 04/22/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was great that she well coordinated to help me explore good house. Good suggestion and recommendation for me to set up a new life here. I much appreciated her kindly assistance.
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Agent Comment:
Thanks, Takashi! It was a pleasure working with you and meeting your family. I am happy you found such a beautiful house and zoned to all the best schools. It seems we have many mutual friends and acquaintances. I hope you enjoy your new Houston life! Susan
Street Name: Harbour Cove Dr

Represented the Buyer

- Survey On 03/08/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan has been truly exceptional to work with! We have worked with Susan twice, the first time when we moved to the area from out of state, and most recently to buy our first home. She is extremely responsive to our communication, is a strong negotiator, and is always friendly and professional. She listened to what we wanted, and was flexible working with our schedules. She also has a great network of trusted professionals; we chose to work with several companies she recommended, and are very happy we did. We would HIGHLY recommend Susan to our friends and family, and anyone who needs a realtor who is very knowledgeable of the greater Houston/Clear Lake area and surrounding neighborhoods.
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Agent Comment:
Thank you, Rebecca!! You and Jason were awesome to work with. My job was easy because you two were on top of everything every step of the way. I can't wait to see how you decorate and set up the house! Keep in touch and never hesitate to give me a shout if you ever need anything at all. Sincerely, Susan
Street Name: OAK HARBOR

Represented the Seller

- Survey On 02/28/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I am satisfied with Susan's work very much. I had a tenant withdrawal and finding for a new tenant at the same time. I was a loss for sudden tenant withdrawal, but her quick correspondence was able to feel relieved. After that, the new tenant was found early and was able to reduce a vacancy period. She gives me a perfect response by one-stop service until negotiations of the withdrawal, repair after the withdrawal, the offer of the new tenant, care after the tenant entering. I recommend her property management. Thanks, Susan!
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Agent Comment:
Thank you for the compliment. I am glad we were able to recover fairly quickly from losing our previous tenant. We had a five member team to attend to every little detail to make sure we could get the house back into tip top shape quickly, and to make sure the best possible tenant could be selected. Thank you for trusting me to handle all of your properties in Houston!
Street Name: MEADOW ARBOR CT

Represented the Buyer

- Survey On 02/24/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Vanderpool Ln

Represented the Buyer

- Survey On 03/03/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Highly professional in knowledge and experiences as well as truly competent in communication and negotiation, she always has profound understanding of her clients’ expectations and knows how to make them possible. She loves her job and willing to meet difficult challenges together with her clients. Her fair view and realistic comments are precious for such an important life event as seeking a house to live in.
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Agent Comment:
My dear tenant, thank you for being so patient and kind! This transaction took many twists and turns, beyond even my wildest imagination. All throughout, you were calm, understanding, rational, and open minded. I really appreciate your tolerance. No matter what happens going forward, I will always be there to support you. -Susan
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