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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Zagranski Cedar Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan went above and beyond for us more than once. We wouldn’t think of using anyone else for any of our future real estate needs.”

Susan Annoura
Thanks so much for putting your trust in me I know coning in from out of town and building a brand new house from the ground up is a huge endeavor! So glad I could be a part of your adventure! I warmly welcome you, your family, your parents, and your parents in law to Houston!!

Silverpines Road

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We trusted Susan and her team to help sell off our portfolio. Even in the midst of COVID-19, she was able to work together with the tenant and the buyer’s agent for a successful and smooth sale.”

Country Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team helped us buy this investment, then lease it, property manage it, and now sell it. Annoura Realty Group is efficient, professional, and highly recommended for any out of town investor. Extremely trustworthy and her team is fluent in Japanese.”

Poplar Run Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an amazing realtor. She was very involved throughout all facets of the transaction, helping to communicate with the seller side, and arranging and facilitating extra home visits. She kept us on track through the entire mortgage lending and documentation process. Best realtor around!”

Susan Annoura
Thanks Joe! I am so happy that we were able to get this house for you and your family, one of the most beautiful homes in our subdivision. I love that we have known each other since we were little kids and that our families and kids are growing up the way we did, in Clear Lake! Wish you all the best, always.

Midfield Glen Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cobre Valley Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan made the moving process extremely easy for us. We moved from the north east, and she was very accommodating, and allowed a friend of ours to tour the place while video chatting with us. She was also extremely prompt with replying to emails and questions, even after business hours in some cases.”

Susan Annoura
Thank you, Adam. We are happy to have you and welcome to Houston!

Sunrise Knoll Way

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Brookstone Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Little Willow Walk

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Abbey Springs Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Dawn Vale Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan earned 10 our ofb5 stars if only that were an option! Knows her stuff, highly professional, and very easy to reach and highly responsive. My husband and I were blown away with her and her team’s dedication and responsiveness! I’d recommend her to anyone!”

15th Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was the consummate professional to work with and her market knowledge was exemplary. She is highly organized and made the buying process very easy. I would not hesitate to recommend her services as a realtor!”

Aspen Cove Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan gave us good information in timely manner. She reacted quick when we requested for additional house visit on the day of visit tour. Gave us good advice.”

Juniper Canyon Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She did excellent job!! She helped me a lot to buy a investment house. She is very knowledgeable and professional. Quick communication and quick action even mid night. She is very good negotiator, too. She is a very reliable realtor. I definitely come back to her for next opportunity. ”

Brookdale Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I really love Susan’s passion to her job based on great hospitality to customers. Respect her expertise as a RE professional. Basically she is very much fun anytime and makes me happy even if we were facing difficulties. Want to keep her involved with my business.”

Susan Annoura
Thank you Mr. Yamada, I know you are far away and trust us to handle your asset. We are always here for you, and you can always count on us! Annoura Realty Group Property Management Team
Overall Rating
4.99/5
Rate based on 442 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience