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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 272 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Laughing Gull Lane

Represented the Buyer

- Survey On 10/13/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan found this beautiful property for me, ran the numbers, and aggressively negotiated my offer. She worked well with the listing agent and the title company, making my mail out closing extremely smooth. Organized and well respected, I highly recommend Susan Annoura.
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Street Name: Laurelfield Drive

Represented the Buyer

- Survey On 09/20/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Found a house we Love
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Agent Comment:
An amazing house in one of my all time favorite subdivisions! Congratulations!!
Street Name: Lakeway Drive

Represented the Buyer

- Survey On 08/18/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As I have told everyone post-home purchase - My wife and I were blown away with Susan's ability to negotiate, instinct on offers, and 24 hr response time... among any other attribute you would want in someone representing you in a home sale. To top it off, she was also extremely friendly, flexible, and professional. My only disappointment is that I cannot rate her higher than 5 stars.
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Street Name: Mabry Mill Road

Represented the Seller

- Survey On 08/20/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
In a competitive rental market, Susan was able to find me a well-qualified tenant within 14 days, and for top dollar in the subdivision. One day after closing, she had the home staged, yard cut and bushes trimmed, property professionally photographed, and the home on the market for lease. The home showed beautifully. She knew I was extremely busy at work and helped me set up everything quickly and efficient. Susan is extremely reliable and competent and I highly recommend her!
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Street Name: Old Spanish Trail

Represented the Buyer

- Survey On 08/08/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was so quick in responding to our emergency need for an apartment on a weekend. The unit is also clean, quiet, and well taken care of.
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Agent Comment:
So glad Pius had a furnished unit available at the right moment for you! I hope you can get your house all taken care of as soon as possible. Please let me know if you need any other assistance! Susan
Street Name: Mabry Mill Road

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan has helped me purchase many properties and each time, she has worked diligently and non-stop. Even when on vacation or very late at night, I feel that Susan is always paying careful to every little detail of my transaction. I trust her whole heartedly with all of my real estate needs.
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Agent Comment:
Thank you so much. It is always a joy to work with you, especially now that you have built quite a portfolio. We will do our best to continue to manage your assets as you grow your real estate empire in Houston!
Street Name: Country Lane

Represented the Buyer

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Thank you, Susan!
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Street Name: Country Lane

Represented the Seller

- Survey On 08/03/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I had an excellent experience as a seller. Susan and her team helped me with market data and targeted items to prepare the house for sale. Regular communication and a strong understanding of market dynamics were much appreciated. Susan's expertise and active engagement made for a well-run process and a timely closing.
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Agent Comment:
Thank you for your kind words, Leo! Knowing you for so many years and being able now to work with you has been such a great experience. Thank you for always trusting me. I just realized that you bought this house, let us lease it, let us manage it, let us sell it, and you never once even saw the house! Now that's trust!! You always have a friend in Houston. Sue
Street Name: Indian Autumn Trc

Represented the Seller

- Survey On 07/09/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her team worked hard in a very competitive market to find me a very qualified tenant. She helped coordinate a maid to clean the house before hand, a repair person to replace a part on the oven, and a locksmith to rekey the home right before the tenant moved in. The house was turned and leased very quickly. I highly recommend Annoura Realty Group!
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Street Name: Hermann Drive

Represented the Seller

- Survey On 07/18/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was great to work with Susan. She is experienced, quick to response, explained everything clearly and patiently. With her great help, I was able to sell my property much more quickly and at higher value than I expected. Thank you very much Susan!
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Agent Comment:
Thank you so much for your kind words. I was honored to be asked by you to help you sell your special residence. I wish you all the best as you embark on the next chapter of your life. If you ever need anything at all, here or in Fukuoka, please don't hesitate to call, email, or text. My family will always be here for you. Love, Susan
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