My past life as an educator and assistant principal has heightened my awareness of the need for customer service skills. I focus on client relationships in order to achieve the client's goals. Open, honest communication, patience, great listening skills, strong negotiation skills, great knowledge of the real estate industry and top-notch training are the strengths I offer to help you feel happy about your buying or selling experience. Achieving your wants and needs is my top priority, because each success story helps us both.
"Good suggestions, great communicator, very encouraging during tough economy. We appreciate your hard work, your good feedback after the house showed, and your wonderful spirit and integrity." Susan and Bruce W.
"Communicate!! Even after we had a contract on our home, you continued to call and let us know how things were going. It was a pleasure working with you. Thanks for a job well done." Sherry and Clint S.
"Shannon: Your services were exceptional! I mean, how many people can say that from the offer to the closing took less than thirty days. And that was due in a large part to your coordination. You kept me in the loop and reminded me when things needed to be done; you talked to the mortgage company and title company on a regular basis and let me know what was going on; you facilitated the closing ... it couldn't have happened without you! You're the best realtor that I have ever worked with and I will gladly refer you to everyone that I know. I have to tell you that when we went back to your office after I looked at the house and you pulled up the comps and pulled out your calculator and started making numbers happen, I knew that I was in good hands and working with someone who was looking out for my interests. Being the first time that I had gone through this process on my own, you were exactly what I had hoped. Brenda P.