Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Iron River Drive
Represented the Buyer
- Survey On 04/01/2019
Street Name: Fertile Valley Lane
Represented the Buyer
- Survey On 04/16/2019
What an outstanding team! Chris and Ruth work seamlessly together to provide all the advice and guidance you need from real estate pros. They know the market, the ins and outs of negotiations, and most importantly worked tirelessly to make sure I found the best property for my family. I highly recommend Ruth/Chris Real Estate. I know they’re my first call and recommendation in Houston for real estate needs.
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Agent Comment:
Thank you for your kind words and for allowing us to have the opportunity to help you and your family with this exciting transition in your lives! It was an honor going to work for you, and a pleasure getting to know you! We look forward to staying in touch, and seeing you all make many new memories together in your home!
Street Name: Kentbury Court
Represented the Buyer
- Survey On 03/08/2019
Even though he was “landlords” agent, he quickly gained my confidence. I felt as though he was working for me, with me and along side me throughout the entire process. He is very attentive, patient, and proactive to say the least. I’d definitely call him if I’m ever in need of any real estate transactions and would recommend him him just the same. Thanks again!!
Wesley Peoples
If you were the Seller in this transaction and above information is incorrect, please
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Street Name: Leatherwood Drive
Represented the Seller
- Survey On 02/06/2019
Street Name: White Creek Trail
Represented the Buyer
- Survey On 02/06/2019
Street Name: Amethyst Arbor Lane
Represented the Buyer
- Survey On 01/28/2019
My husband and I recently purchased our first home and we lucky enough to have Chris and Ruth with us along the way. Our whole process was pretty quick, we worked with them for about a month and half before closing on our home. We had actually already found the home we were ready to put in offer in so they helped us from the offer point on. We loved that they were easy to contact and quick to respond to all of our questions, and there were a lot of them! As first time home buyers, we appreciated their knowledge, guidance and kindness! We often times got off subject because they’re so personable and we had a lot in common. You will not go wrong choosing them in your home buying process. We 100% recommend and are so grateful for their help during the crazy process that’s called home buying!
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Street Name: Highland Knolls Drive
Represented the Buyer
- Survey On 10/29/2018
This team is amazing! Great to work with, Fun and Caring!
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Street Name: Red River Drive
Represented the Seller
- Survey On 10/19/2018
I cannot say enough good things about Chris & Ruth. They have been a godsend during a tough chapter in my life. They are a bright spot in a world that doesn't always live up to their promises. The epitome of balancing professional but caring service. They know their business inside & out. They were a constant encouragement but always remained realistic & honest with me. My trust is not easily earned but they have it without question. They sold my home in record time & for a price I didn't dream possible. They were in constant contact with me every step of the way. I thank God for sending them to me at just the right moment!!! Due to the great sale price, that I believe was secured by these knowlegable realtors, my retirement is finally secure. I recommend them wholeheartedly. You can't go wrong with this couple working for you to help you sell your home.
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Street Name: Chevy Chase Drive
Represented the Seller
- Survey On 10/20/2018
Chris and Ruth were very proactive in getting the house ready for the market. Their advice regarding sale price was right on target. They had a very modern marketing strategy that included FB, Zillow, YouTube video, their network of contacts and MLS. They were very energetic and persistent. Their open house was well planned and executed. As a result, we were able to put the house in the market and sell it in record time. I would like to point out opportunities for improvement. I think they fell short on communication with the client in two respects: 1. Assuming that the clients know meanings of the typical terms used in Texas real estate market. An explanation of terms in simple language would be appropriate. 2. As the house went into contract, the frequency of communication went down, especially towards closing. Clients are typically overwhelmed during relocation process. It would be nice if they could visit the client face to face and give the house a last look over, just as they did during the initial phase. Overall we were very happy and will recommend them to our friends without any hesitation.
If you were the Seller in this transaction and above information is incorrect, please
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Street Name: Blue Water Bay Drive
Represented the Seller
- Survey On 10/11/2018
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Communication 4/5.0 
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