Overall Client Experience Rating
Competency
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
Exhibited knowledge of the real estate market, the neighborhood and community
Communication
Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.
Street Name: Highland Knolls Drive
Represented the Buyer
- Survey On 10/29/2018
This team is amazing! Great to work with, Fun and Caring!
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Street Name: Chevy Chase Drive
Represented the Seller
- Survey On 10/20/2018
Chris and Ruth were very proactive in getting the house ready for the market. Their advice regarding sale price was right on target. They had a very modern marketing strategy that included FB, Zillow, YouTube video, their network of contacts and MLS. They were very energetic and persistent. Their open house was well planned and executed. As a result, we were able to put the house in the market and sell it in record time. I would like to point out opportunities for improvement. I think they fell short on communication with the client in two respects: 1. Assuming that the clients know meanings of the typical terms used in Texas real estate market. An explanation of terms in simple language would be appropriate. 2. As the house went into contract, the frequency of communication went down, especially towards closing. Clients are typically overwhelmed during relocation process. It would be nice if they could visit the client face to face and give the house a last look over, just as they did during the initial phase. Overall we were very happy and will recommend them to our friends without any hesitation.
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Street Name: Red River Drive
Represented the Seller
- Survey On 10/19/2018
I cannot say enough good things about Chris & Ruth. They have been a godsend during a tough chapter in my life. They are a bright spot in a world that doesn't always live up to their promises. The epitome of balancing professional but caring service. They know their business inside & out. They were a constant encouragement but always remained realistic & honest with me. My trust is not easily earned but they have it without question. They sold my home in record time & for a price I didn't dream possible. They were in constant contact with me every step of the way. I thank God for sending them to me at just the right moment!!! Due to the great sale price, that I believe was secured by these knowlegable realtors, my retirement is finally secure. I recommend them wholeheartedly. You can't go wrong with this couple working for you to help you sell your home.
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Street Name: Blue Water Bay Drive
Represented the Seller
- Survey On 10/11/2018
Street Name: Leatherwood Drive
Represented the Seller
- Survey On 10/11/2018
Excellent Team, goes above and beyond to support the client in the complicated home selling process. Would use them again any time and highly recommend the Team of Ruth/Chris to any.
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Street Name: Crossmill Lane
Represented the Buyer
- Survey On 10/14/2018
Chris and Ruth are an amazing team to work with. We had such a great experience with them as they helped us to buy our home in Katy. They were professional, patient and not to mention the nicest realtors to work with. They made us feel comfortable throughout the whole process of buying our home. We would highly recommend them to anyone who is looking to buy or sell.
We thank you for all you have done and all your time spent with us.
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Street Name: Reamer Street
Represented the Seller
- Survey On 08/13/2018
Chris was very friendly, knowledgeable and provided many good ideas to enhance the value of the house.I will definitely use him for my other properties.
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Street Name: Paddle Wheel Drive
Represented the Buyer
- Survey On 07/30/2018
Chris and Ruth went above and beyond in trying to help us secure a great home and it was definitely appreciated. They were able to help negotiate a great deal for us and get us into the home that we had identified as our best option. They were able to work with the sellers agents, and get the price down to something we felt comfortable paying. We definitely appreciate their hard work and determination for us!
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Street Name: Elm Hollow Way
Represented the Buyer
- Survey On 05/30/2018
Both Chris and Ruth are nothing short of a power house team with great insight, great communication, professionalism, and are beyond dedicated. I don’t think my husband and I could have done this without them both. They made this monumental decision in our life so much easier just by being a integral part of it.
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Street Name: Dollins Street
Represented the Buyer
- Survey On 04/19/2018
Chris and Ruth were amazing and wonderful help!! They understood my situation of needing to rent a home fairly quickly and worked very hard the whole time!! They answered all my questions and went above and beyond. It was a great comfort to have their help during the process. I highly recommend them!
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Communication 4/5.0 
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