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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

OAK HARBOR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The team of Susan and her hasband Koh is very helpful. They did good job! Thank you!”

Susan Annoura
Thank you! We are always here to help you. Thank you for trusting us to handle your investments in Houston. We will continue to isshoukenmei gambarimasu!

TIMBER HOLLOW

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her Husband Koh were a joy to work with and made the whole process easy and enjoyable. I would recommend them to anyone buying, selling or leasing a property. They make going above and beyond the standard for business.”

Susan Annoura
Thanks, John! It was a journey, but it was worth it in the end. I am so glad we found a great long term renter for you. Wishing you the best of luck in your new endeavours and thank you for entrusting us with watching over your property for you!

ROSEMEADOW DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is very quick in responding to all of my questions and inquiries. She helps me a great deal in finding a house for rent and in starting a new life in Houston. She is amazing!”

Susan Annoura
It was a pleasure working with you in finding and obtaining this beautiful house. I could not be happier that you got it!! I look forward to meeting your family someday and please know that you can always call on me for anything your family might need. Welcome to Houston!

RUSTLING WOODS CT

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a great experience with Susan. Susan always had time for us. She would always respond immediately. Besides that, she's very nice and funny, and we have enjoyed getting to know her. She's everything you would want in a realtor. We highly recommend her !!! ”

Susan Annoura
Dear Yasuko and Hiroyuki- What an adventure it was helping you find all your houses in Houston! I am so glad you could get such a pretty one afterall. I so enjoyed house hunting with you and look forward to many years of friendship to come. Omedetou Gozaimasu! Susan

CENTER ST

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an excellent realtor, once we started working together on purchasing my first home in USA, she understood quickly my needs offering an outstanding work during the whole process. As a foreigner worker in this country I was looking for someone to guide and help me on making the best decision for buying my home. Susan gave me all the tools and guide to make the process smooth and understandable picking out the right alternatives and decisions on time representing and protecting my interests. Also she tracked all the process efficiently communicating to me the followings steps to execute during doing the offers, negotiating and closing immaculately. Susan introduced me as well an excellent mortgage broker to apply for my mortgage loan obtaining excellent results and approval on time to close the purchase. I highly recommend Susan as a realtor based on her experience, work and dedication to make a team project (realtor-client- lender) successfully in a right time frame . Thanks Susan one more time for your immaculate work. I'm very happy with my home . Thank you so much. ”

OLD SPANISH TR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was great to work with. She was knowledgeable and made the whole process extra smooth. I highly recommend her to any homeowner trying to sell or rent their properties or anyone looking to rent or purchase a property! Will definitely have her as my Realtor again in the future when the need arises.”

Susan Annoura
Thanks, Angela!! I enjoyed working with you, too! Keep in touch and please don't hesitate to contact me if you or your wonderful family ever need anything. Susan

WINDING SPRINGS DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thank you for your high ratings! It is always a pleasure to serve a repeat customer. Korekaramo yoroshiku onegaishimasu!

WINEBERRY CT

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan helped me very well and in kind manners every time. She replied my questions as solos as possible. After I signed the lease, she followed me every moment so that I could move in very smooth and got very comfortable new life. Thanks, Susan! ”

Susan Annoura
Thank you, Takeshi. I was honored to work for you and am so pleased to have found you such a perfect house. I warmly welcome you to Houston and congratulate you on your new job here. I sincerely enjoyed working with you and hope you will feel free to call on me anytime you need help. Thanks again!

WINDING SPRINGS DR

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a superstar! Diligent, knowledgeable, professional and efficient, an excellent realtor. I am impressed no doubt. I also sincerely believe with a bit more softness in the tone sometimes will not only help her win businesses but also hearts! Strong recommendation and best wishes.”

Susan Annoura
Thank you, Hui for your kind words and ratings. I will take them to heart. Thanks for trusting me to handle your transaction. I am glad it went so smoothly and that we could find a high quality tenant so quickly. See you around the neighborhood!

BROOKFORD

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor gave us a very thorough home buying experience, she responsed very quickly to our questions on our email or calls, very good and patient negotiator, she pointed out all the pros and con of each showing which gave us a sense of what we need for the purpose of the home purchase. I would not think twice if I need a realtor in the future. I couldn't be more happier to have her as realtor. Thanks again Susan. Sincerely Phuong Family”

Susan Annoura
Thank you for your kind words, Ryan! It was my pleasure to help you and your lovely family. Although we hit a couple of challenges along the way, we were so fortunate to work with such a reasonable and kind seller team. Thank you for trusting me to navigate you through. Welcome to the neighborhood!

SUN HARBOR DR

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As I had expected, Susan did a very good job to search and find a good tenant for my house. She was so quick to respond to my all the questions and I didn’t have any stress for the whole process as always. Thanks!”

Susan Annoura
Thank you for trusting me with your budget to remodel the house. It turned out beautifully. I had not planned on becoming the general contractor but it was a great challenge and the house sold itself. Hats off to our awesome professional photographer, David Payne, and our fabulous floor guy, Jose Mendez. I am happy we found you a good long term tenant in just 3 days.

WOODCOTE CT

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura did a excellent job handling all phases of my home purchase. She not only expressed indepth knowledge of the real estate market but took the time to explain it to me. She showed sincere concern for me and faught to get me the best deal possible. I most definately feel I could not have accomplished my home purchase without her taking control of the proccess. I would recommend her to anyone looking to make a purchase, she will give you the advise, leadership, and attention you need to get the very best deal. Sincerely, Juan M. Moreno”

Susan Annoura
Thank you John, for your kind comments. I could not be more pleased with the way your transaction went. Getting the house you wanted for the terms you wanted, plus most importantly, closing on time! Thank you for trusting me and believing in me. I welcome you and your family back to Houston and look forward to meeting everyone soon!

PINE BROOK WA

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an experienced realtor. She was very helpful in the entire process from day one since she was recommended by our friend. We received tremendous help and assistance in defining the scope, searching, negotiating, secuing loan closing the home as well as moving-in. My wife and I were very pleased to have her as our realtor. We will definately recommend her to our friends.”

Susan Annoura
Welcome to Houston, James! I know you are extremely busy so it was my pleasure to help you make it through your home buying transaction. If you ever need anything at all, please feel free to call on me. -Susan

SUN HARBOR DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan has always been helpful and patient in the process of purchasing the house. I believe I couldn’t have bought it without her. She negotiated with the seller very patiently based on my request and succeeded in a good deal. After the purchase, she took care of the necessary repairs and arranged all the stuff expeditiously. She is the best realtor I’ve ever had. Thanks Susan!”

Susan Annoura
Thank you! In this hot seller's market, it is hard to get good properties for a good price. I am so happy you were able to get this and I look forward to finding a good renter for you. The remodeling project after closing went perfectly. I actually enjoyed painting on the last two days. :)

STERLING WOOD WA

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is a fantastic realtor, she is knowledgeable on areas of selling a house. When I needed something fix, she found someone reasonable quick. When I had questions or concerns, she was a text message away. She negotiated professionally on our behalf and looked out for our best interest. I would definitely recommend her as the number one choice of a realtor. She sold our house in record time by getting an offer within 5 days. A true professional in her field.”

Susan Annoura
Thank you for your kind words. It was so good to get back in touch with you after some 20+ years! Thank you for trusting to me to help your family sell your mom's beloved house. I couldn't be happier with the way the whole transaction went. If I were a little bit taller, I would have bought that awesome house myself!
Overall Rating
4.99/5
Rate based on 446 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience