FacebookLinkedInYouTubeInstagram Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Island Hills Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was a super realtor for us. She worked hard to negotiate on our behalf not only on the price, but also on our repairs. She kept us up to date on all our deadlines and worked hand in hand with her trust lender, Paul Stack. We moved to Clear Lake from New York and it was good to have someone with local knowledge to answer all our questions. Susan was so prompt in responding to us, we often wondered when she had time to sleep! Thanks for everything, Susan!!”

Susan Annoura
You are very welcome and thank you for your kind words. Congratulations on your new home and Welcome to Houston!!

Craighurst Dr

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was excellent, she guided us through the process with expertise and grace. We sold in 1 day, thanks to her! I would recommend her to everyone and plan to use her again next time we buy and sell. Susan is honest, fair, genuine, and professional... Not something you encounter every day. A+++ ”

Susan Annoura
Thank you Verr and Derek for trusting me to handle the selling of your amazing house. Your open house was quite the community event with so many people coming to see your fascinating home! Our marketing strategy and successful closing was due in large part to you two's hard work and cooperation. Kudos to the buyer's lender, WF. I had to say I had my doubts but even they came through perfectly! Congratulations again. Super happy for you!!

Sun Harbor Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sun Harbor Dr

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan knew the market well - advantage of local expertise. She listened to my timing objectives and overall plan and went above and beyond to make it happen. She did an excellent job communicating with all parties as to get to a fair and productive outcome. All in all an excellent experience with an exceptional realtor.”

Susan Annoura
Thank for the kind words, Leo! Excited that everything went to smoothly from beginning to end. The remodeled kitchen turned out beautifully and the tenants were very pleased. Thank you for trusting me to handle everything for you! So far, so good! Susan

Orchard Mountain Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Went above and beyond on every item!!! Highly recommended!!!!”

Susan Annoura
Thanks, Kevin! It was a fun summer working with you on this transaction. I am glad you got it and wish you all the best, always. Let me know if there's ever anything else I can do for you. Susan

Sun Harbor Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was a pleasure to work with and provided exceptional service. She identified a property that met my needs and helped all along the way to help get it to contract and closing. She understood the market well and was extremely responsive to my questions and needs. A terrific buying experience thanks to a top notch realtor. ”

PROVIDENCE PINE TR

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The most wonderful realtor I've ever met. Thanks to their kind support, I could find the great house.”

Susan Annoura
Thanks, Tanaka san. Both my husband and I are super happy to have someone from Fukuoka moving to Clear Lake. We wish you a smooth transition to your new Houston life and if we can do anything to help, please don't hesitate to ask! - Koh and Susan

CASTLE DR

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan's knowledge and analysis on the current market is remarkable. She always finds the best tenant for me quickly, which I appreciate very much. Communication with her is very smooth, quick response, no stress. I strongly recommend her. ”

Susan Annoura
Thank you very much! I am super glad this transaction went so smoothly. I am able to do a good job for you because you are a gracious and accommodating landlord. We make a great team! -Susan

Britoak Ln

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Welcome to Houston, Mr. Senkura! It was nice working with you and I am glad your company chose to come to Houston. I wish you and your family a happy stay here! If you need anything at all, please don't hesitate to ask. - Susan

Pine Blossom

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan helped me a lot and I got a nice house in Pinebrook. She replied my questions promptly and accurately. I recommend my friends to work with Susan if they buy or rent a house.”

Susan Annoura
It was my pleasure working with you and your wife Misty. I look forward to our families becoming friends! I know my husband Koh is very happy you will be living near us! If we can ever do anything to help, please don't hesitate to let us know. Welcome to Houston and Omedetou gozaimasu on your new home!! -Susan

Sherwood Oak St

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team are the most knowledgeable and professional Realtors I have ever had the pleasure of working with. Susan kept us informed of all upcoming deadlines and kindly made sure everyone was staying on task to meet our closing date. When we expressed our concerns after inspections, she was able to successfully negotiate what we needed in order to move forward. We are thoroughly pleased and would recommend Susan to anyone looking to buy or sell, whether it's your first home or fifth home, she is truly an outstanding Realtor. Thank you, Susan for everything, you made our home buying experience PERFECT!”

Susan Annoura
My dear friends Sandy and Justin- CONGRATULATIONS on buying your first home together. I was truly honored when you asked me to be your realtor. I know you work with a lot of realtors and could have picked anyone. Thank you for trusting me to handle this important job. It was thrilling from beginning to end! A good smooth transaction requires teamwork from everyone involved- our team, the seller's team (B Ham!), and the parties. Justin was a blessing to us all. Thanks, Justin! -Susan

Covington Estates Circle

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan worked tirelessly to help find us the perfect first time home for our family. She made the entire home buying process enjoyable and informative, often demonstrating an in depth knowledge of homes in areas we were interested in. We would highly recommend new and experienced home buyers choose Susan as their realtor!”

Susan Annoura
Dear Ben and Kumiko, you are both special, special, special! I absolutely love it when old friends from Japan find me in Houston and trust me to help them with their house purchase here. I am so proud of you guys in so many ways. You have a beautiful family and now a super awesome house. Double and triple Omedetou Gozaimasu!! Susan

Brookvilla Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an amazing realtor! Couldn't have had a better experience.”

Susan Annoura
Aw, thanks Jody! If you ever need anything, I'm right down the street!

ARDENT OAK CIR

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great experience. We'd use Susan again!”

Susan Annoura
Thanks, Charlie and Jessica! I am honored to have been a part of your home buying experience. You have the most beautiful family and now you have the absolutely PERFECT home for them. I'll never forget your walk through and how excited your kids were. That was so cool the way you handled showing it to them (and Jessica's mom!). Congratulations again!

Hillside Falls Trail

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have bought and sold 10 times in the last 50 years, with that experience we rate Susan as one of the best if not the best realtor we have ever worked with.”

Susan Annoura
Thank you Mr. and Mrs. Brackeen. I was honored when you asked me to help you sell your house, and I was super excited when we got it sold in the first 24 hours. You were both a joy to work with and please know if you ever need anything at all, I am only a phone call away! Sincerely yours, Susan
Overall Rating
4.99/5
Rate based on 446 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience