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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Magnolia Estates DR

Surveyed on Mar 14, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was wonderful She got us every penny we asked for and then some The whole process was short and sweet and easier than we ever imagined it would be ”

Walnut Crest DR

Surveyed on Mar 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was amazing She Found me an incredible deal and was instrumental in navigating the logistics to get me to closing That was no small task as it involved assuming a VA loan and working with a tight timeline. She s the best ”

Allen Cay DR

Surveyed on Mar 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Five stars is not enough for Susan Annoura She always went above and beyond, keeping us informed and representing us with the utmost in professionalism while advocating for us every step of the way. Her energy is amazing. She is one of the hardest working, most dedicated professionals I ve ever had the honor to know. Top notch ”

Meadowside DR

Surveyed on Feb 28, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan responded very quickly. I was able to close the transaction with ease because she was very supportive throughout the process, even though the closing was to be conducted online. Thank Susan as always. ”

Susan Annoura
Always my pleasure, Shojiro! International closings are always a little trickier with FIRPTA and the time difference but we got it done together! I look forward to our continued friendship and might be going to Tokyo in October for USJC. Maybe see you then!!

Olympic Forest DR

Surveyed on Feb 10, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

New Cedars DR

Surveyed on Feb 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“For four years, we have entrusted our Texas homes to them from purchase and sale to management. They have always been courteous, helpful and in Japanese. Susan and Mariko are wonderful Arigato ”

Susan Annoura
Thank you so much for your kind comments. We are glad to watch over your DAIJINA investment home here in Houston. Thank you for trusting us!

Oak Forest RD

Surveyed on Jan 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan worked tirelessly to be sure the deal on my house went through. There were several challenges not the least of which was dealing with me. ”

Farnham Park DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team have patiently worked with us for one and half years, as our case was very unusual and a lot of paperwork was needed with Tokyo. They always explained the regulations in Texas in detail and often provided us with Japanese translations of the legal work, which was a great help. Their work was always very swift and professional, giving consideration to our special needs. We truly appreciate their support and work in completing this sale. Thank you very much ”

Susan Annoura
Thank you, Consul General! My team and I were honored to represent the Government of Japan in this sale and greatly appreciate your trust. I thoroughly enjoyed working with your team and overcoming each unique challenge. Congratulations on accomplishing our mission together!

Country Green CT

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very personal and knowledgeable. I highly recommend Susan.”

Murworth DR

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is both very knowledgeable in her craft and efficient in her execution. The fastest and smoothest real estate transaction I have experienced. ”

Cypress Pond CT

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is the best realtor EVER ”

Old Spanish Tr

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Av Lazaro Cardenas

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Is a great professional realtor.”

Carlisle Hollow Ln TRL

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is friendly, helpful and knowledgeable realtor She always replies quick on any questions or concerns. Our house stayed on the market only few days and closing process went so smoothly. Highly recommend ”

Penrice Drive

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 443 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience