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Shannon Reed

Greater Houston REP, LLC.

"Dedicated. Experienced. Professional."

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 63 Completed Surveys

Competency

  4.95/5.0

Market Knowledge

  5.00/5.0

Communication

  4.98/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Hidden Alley Drive

Represented the Seller

- Survey On 12/22/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon is the best realtor we could have. We closed on our sale within a weeknof listing. She knows the market and gives excellent feedback.
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Street Name: Oakfield Glen Ln

Represented the Seller

- Survey On 09/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon was the BEST! Was there when we needed her, kept us informed and was on top of her game 100% I have recommended her to family and friends and for anyone else who wants an A+ realtor go to Shannon!!!
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Agent Comment:
Thank you so much Avinn!!! I adored working with you guys!!!
Street Name: Elsinore Dr

Represented the Buyer

- Survey On 07/24/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon went above and beyond all expectations!
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Street Name: Wing Elm Dr

Represented the Seller

- Survey On 06/22/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Trophy Deer Ct

Represented the Seller

- Survey On 03/28/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I would highly recommend Shannon Reed. She made the sale of my house quick and easy. She is the epitome of professionalism and great to work with.
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Agent Comment:
Thank you so much Brenda!!!! I LOVED working with you again!!!!
Street Name: Dyer Gln

Represented the Buyer

- Survey On 02/07/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon was fantastic!! She exceeded our expectations of a realtor and went above and beyond to make our purchase of a new home a great experience.
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Agent Comment:
I completely enjoyed working with you both and wish you lots of joy in your new Texas home!!! Now you have to start saying "y'all". :)
Street Name: Willow Glade

Represented the Buyer

- Survey On 11/22/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon was a great realtor. She listened to our needs/concerns and was present throughout every step of the process. There was a point where my wife was worried that we were missing something that would hinder closing because the process had been almost *too* easy that far, and I just assured her that Shannon knew what she was doing and if there were something we were missing she would have told us about it. She also called at one point because we hadn't talked in a week after having our offer accepted just to check in and see if we had any concerns or questions. Realtors have several different listings at a time so it's easy to feel forgotten once the major step of having your offer accepted has passed, but Shannon didn't make us feel that way. We've had bad realtors in the past and Shannon isn't one of them.
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Agent Comment:
Thank you so much for the kind words! I thoroughly enjoyed working with you both and am so excited for you guys!
Street Name: Evening Oaks

Represented the Buyer

- Survey On 10/04/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent communicator. Always available and communicated all updates/ideas in a proactive fashion. Strongly recommend!
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Agent Comment:
Thank you Dane!! I loved working with both you and Amy and wish you lots of happiness in your new home!!
Street Name: Hidden Alley Dr

Represented the Seller

- Survey On 08/29/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon is a fantastic realtor. She is very easy to communicate with and is very upfront on how we should be listing and what we might expect.. Would work with her again on our next listing
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Street Name: Banks Landing Ct

Represented the Buyer

- Survey On 08/22/2016
Overall Rating: 4.50/ 5.0
Competency 3/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shannon was great to work with. I would work with her again and would refer her. The one ask I would have in hindsight would have been on top of Churchill Brown by verifying what they were saying was true as it was spiraling out of control. Churchill Brown was the worst company I’ve ever worked with in my life. They lied to me about being able to hold my own escrow based on the percentage I put down, how much cash would be needed at closing. They also called my insurance company and posed as me to make changes to my homeowner’s policy that I didn’t authorize. My insurance company is pulling the recording to review with me to identify who made the call. I plan to pursue having the individual be held accountable (should lose their license) for this as it took me an hour to untangle and they acted in bad faith through the entire process.
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Agent Comment:
You were great to work with as well! The lender issues were extremely upsetting. I'm very sorry you had to go through all that. I did follow up with the lender 1-2 times a week and was told everything was going well and finding out later that it was such a mess was very frustrating and definitely not something I want for any of my clients.
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