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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
75 Surveys

Saturn DR

Surveyed 5 months ago
Represented the Buyer
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Roxanne was very easy to work with. Very personable. Extremely experienced. One of the best realtors we have worked with”

Holly Lake W

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Roxanne is a gem. She took great care of my family from start to finish. She was an ally, friend, and advisor and helped us navigate a difficult time and we wont ever forget that. She s a rockstar ”

Roxane Richardson
Thank you for such kind words. I appreciate you.

Hillbilly Heaven Rd

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We bought the cabin and Roxanne was the obvious agent when we decided to sell it ”

Clamon Country Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was a property with several big issues including being land locked and not having a legal easement. Roxanne did an amazing job and acted as an intermediary to help negotiate a legal easement without having to spend a bunch of money going to court. She did a fantastic job for us!!!!!”

Emerald Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is AMAZING!!!! She always went above and beyond to help us with exactly what we needed!!! We love Roxanne!”

US Highway 190

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms Roxane made the process so easy and painless. She was very awesome with communication I couldn’t have asked for better.”

West Lake Circle

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sunview Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Roxane was our first experience with a real estate agent. She was knowledgeable and incredibly helpful when it came to guiding us through the entire process. When we didn’t understand a certain term, she explained it to us with “non legalize jargon” so even us newbie’s understood what needed to occur. As we were out of our house and living 300 miles away, Roxane always kept us abreast on showings and potential buyers. These updates were given to us by phone calls and text messages nearly every day and always when we inquired. Roxane’s initiative to make our home a priority was clearly visible when the hall bathroom pipe burst, flooding about 80 percent of the house with two inches of water. She was quick to respond by shutting off the main water valve, jumping in to help move furniture out of the flood zone, and notifying us immediately what had occurred. It’s not too hard to imagine what extensive damage would have resulted if Roxanne had not been there to stop the destruction. We certainly appreciate all of Roxane’s assistance, knowledge, and guidance, and of course her willingness to “save” our house from flooding. But perhaps Roxane’s best quality is her ability to make the customer feel at ease, I am here for you. We are not certain that every house seller receives this blessing when it comes to putting a house on the market. But we know if they were to list with Roxane, they will be treated with her best of care. Dean & Joy”

Wildwood Dr

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wildwood Dr

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Roxanne was the person to sell us our house and the first person we went to sell again. She is trustworthy, hard working, kind and wants the best for her clients. I absolutely recommend her. Great job always. ”

Parkview Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Roxane was professional, knowledgeable and a pleasure to work with throughout the entire process. ”

Oak Crest Dr

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

US Hwy 190

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We moved to Texas from Alaska and have little knowledge about the real estate market here in Livingston. I have to say Roxane was extremely helpful and guided us through every step. We are so very grateful for her guidance! ”

Somerset

Surveyed 2 years ago
Represented the Buyer
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Willow Crest Circle

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A pleasure to work with because she knows her market and communicates”

Overall Rating
4.93/5
Rate based on 75 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience