Buyer Feedback

Transaction Details

Tricia Frazier received 4 star from the Buyer on this transaction.
Survey On Mar 17, 2016

Transaction Rating

Competency
3/5
Knowledge
4/5
Communication
4/5
Experience
4/5

Buyer Comment

“Realtor was pleasant and helpful most of the time, but couldn't show me the property again before I moved in because management company removed lock box. The property was not delivered as agreed in rental application. One month later, the house still needs repairs, replace AC filters, & send pest control, realtor tried to advocate for me, but the company has not done anything. All these problems could have been avoided, if I had done a walk through before signing the rental lease. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Tricia Frazier
  (832) 233-7215
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Realty Associates
1223 Antoine Drive,
Houston, TX 77055

Overall Rating

4.98/5
125 surveys
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Contact Agent
Tricia Frazier
Realty Associates
(832) 233-7215
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