Buyer Feedback

Transaction Details

Congratulations to Yenny Mattei for receiving a 5 star from the Buyer on this transaction.
Survey On Dec 30, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“ In very difficult conditions she understood very well what we had experienced with Harvey. She helped us find temporary housing very quickly. Then, when we were not sure what we wanted to do, rent or buy she,with the utmost patience showed us both rentals and houses to buy.. We looked at many, many places. She worked very hard trying to find exactly what we wanted. Her advice was always accurate. She was tireless. We recived a list of properties eveery day. She was generous with her time, never failing to accomodate our needs. Her knowledge and professionalism was refreshing. She was our advocate throughout. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Yenny Mattei
  (713) 836-8243
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Compass RE Texas, LLC - The Heights
600 N Shepherd Dr. Ste 535,
Houston, TX 77007

Overall Rating

4.98/5
92 surveys
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Contact Agent
Yenny Mattei
Compass RE Texas, LLC - The Heights
(713) 836-8243
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