Buyer Feedback

Transaction Details

Susan Annoura received 4 star from the Buyer on this transaction.
Survey On Dec 20, 2012

Transaction Rating

Competency
4/5
Knowledge
5/5
Communication
3/5
Experience
3/5

Buyer Comment

“Bottom-line is that Realtor (1) is VERY sharp with Clear Lake area market, and (2) will faithfully work hard for her clients. Realtor’s “in-your-face” style of communication could be toned-down a-bit to make communication more palatable. “5-Star” positive feedback is likely from an inexperienced Buyer. If Buyer has experience with real estate transactions then, strictly based-upon Buyer’s personality, the Realtor’s highly-dramatic and egocentric style could create a challenge.”

Agents Comment

“Thank you for acknowledging my experience/ knowledge of the Clear Lake market, as well as my commitment to my clients.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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