Buyer Feedback

Transaction Details

Congratulations to Melissa Mims for receiving a 5 star from the Buyer on this transaction.
Survey On Jun 07, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Melissa was/is FANTASTIC! She walked us through the process and negotiated a great deal for our home purchase. She has tons of industry knowledge and experience and continuously takes courses to expand her knowledge to better server her clients. Case in point was in our transaction where she actually climbed on the roof (in heels!!) to ensure the roof fixes were performed correctly. A roofogy class she took allowed her to see that the roof wasn't properly fixed and she negotiated to ensure it got fixed correctly. I highly recommend her to anyone who is looking for a GREAT realtor who will ensure that your interests are met and who will find you your dream home! We will definitely be using her in the future if we are looking to sell/buy again. ”

Agents Comment

“Yay! Thanks so much for the very kind review. You guys were awesome to work with and I wish you the best always:D. Yes, apparently I will go to great lengths for my clients. What was I thinking, getting on the roof with heels on? Glad I did though. Extra $$ for you.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Mims
  (281) 433-9153
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eXp Realty LLC
One Riverway, Ste. 1700,
Houston, TX 77056

Overall Rating

4.96/5
136 surveys
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Contact Agent
Melissa Mims
eXp Realty LLC
(281) 433-9153
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