Buyer Feedback

Transaction Details

Congratulations to Penny Richey for receiving a 5 star from the Buyer on this transaction.
Survey On Sep 25, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“We have used Penny Richey for all of our real estate needs for the past 8 years. She has always provided us with incredible service.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Penny Richey
  (832) 725-2989
Send Email
View Website

Penrich Properties
1940 Fountainview Drive #176,
Houston, TX 77057

Overall Rating

4.84/5
44 surveys
View full report →
Contact Agent
Penny Richey
Penrich Properties
(832) 725-2989
Contact