Seller Feedback

Transaction Details

Congratulations to Tim Surratt for receiving a 4.8 star from the Seller on this transaction.
Survey On Dec 01, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Seller Comment

“Tim is very knowledgeable of our local area and very skilled in the sales process, the paperwork and negotiations needed to successfully complete a sale. He made good suggestions on de-cluttering and staging the house for sale. Everything was handled very professionally and very well. Tim overestimated the value of the home at the outset. We had to initiate the change of strategy to begin cutting prices and we chased the market down thereafter until finally getting a flurry of interest which with Tim's excellent guidance we were able to convert to a sale. Tim handled the negotiations with multiple bidders at the end very well. In hindsight I would have liked to have had a quicker response to changing the initial price listing, a little more proactive feedback on viewing commentary, and more inclusion on responses to some of the offers we received. However, these were small things and did not affect the overall process or the result.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Tim Surratt
  (713) 320-5881
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Greenwood King Properties - Kirby Office
3201 Kirby Dr,
Houston, TX 77098

Overall Rating

4.95/5
304 surveys
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Tim Surratt
Greenwood King Properties - Kirby Office
(713) 320-5881
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