Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 17, 2012

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Susan really helped us find and purchase our ideal home. As a first-time homebuyer, we highly appreciated her professional advice. She guided us each step of the way, and was extremely responsive to any and all questions we had. She was never pushy with us. We highly recommend her, especially to Japanese who are not good at English, as she can understand Japanese very well and act as a translator. Of course we will ask her again when we sell the house.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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