Buyer Feedback

Transaction Details

Congratulations to Raina Gibson for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 24, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Raina Gibson provided us with exceptional service throughout our home buying process. We purchased a foreclosure and the experience with the listing agent and title company wasn't so great. Raina was very professional and compassionate to our plight throughout. She acted on our behalf and made the whole process stress free. She has a wealth of knowledge and experience and puts her clients interests first. She kept us informed as we progressed through each step of the home buying process. She provided sound advice and guidance for my family from the selection of a community, home, insurance, and lender. Mrs. Raina Gibson displayed the highest level of integrity as she represented my family in the home buying experience. When we initially considered purchasing a home we spoke to several Realtors, but none displayed the genuine interest of making our experience a success until we met Mrs. Gibson. That being said, I highly recommend anyone looking for a Realtor, they don't come as sincere and thorough as Mrs Gibson. Realty Associates, Mrs. Raina Gibson is a WINNER and Top Notch Realtor!!!! - Douglas H.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Raina Gibson
  (832) 344-7975
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HomeSmart
1001 West Loop S Fwy 105,
Houston, TX 77027

Overall Rating

5/5
10 surveys
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Raina Gibson
HomeSmart
(832) 344-7975
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