Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Mar 03, 2016

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Highly professional in knowledge and experiences as well as truly competent in communication and negotiation, she always has profound understanding of her clients’ expectations and knows how to make them possible. She loves her job and willing to meet difficult challenges together with her clients. Her fair view and realistic comments are precious for such an important life event as seeking a house to live in.”

Agents Comment

“My dear tenant, thank you for being so patient and kind! This transaction took many twists and turns, beyond even my wildest imagination. All throughout, you were calm, understanding, rational, and open minded. I really appreciate your tolerance. No matter what happens going forward, I will always be there to support you. -Susan”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
Send Email
View Website

Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
View full report →
Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
Contact