Buyer Feedback

Transaction Details

Congratulations to Chris Glapa for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 26, 2014

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Ruth and Chris helped us find a house in the Houston area. Buying a home can be frustrating, time consuming, and stressful yet they managed to keep our spirits high with their positive attitudes. Ruth and Chris are both effective communicators and provided timely updates to us throughout the process. Their knowledge of the Houston area, housing prices, negotiation procedures, and much more made the process easier and quicker. They made themselves available to show properties and worked around our schedule. Anytime we touched base with either of them, a call was returned within the same day. Their expertise, professionalism and dedication to their clients is why I would recommend this team. We cannot thank them enough for their hard work in finding us our home!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Chris Glapa
  (281) 624-6961
Send Email
View Website

Keller Williams Signature
920 S Fry Rd,
Katy, TX 77450

Overall Rating

4.97/5
219 surveys
View full report →
Contact Agent
Chris Glapa
Keller Williams Signature
(281) 624-6961
Contact