Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Jan 08, 2018

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Susan is a very reliable and supportive realtor. We moved from other state and closed the contract within two months after we first traveled to Houston and met her. In addition to her great communication and negotiation skills, she is really responsive. We are glad we worked with Susan and her team. She is also a Japanese/English bilingual (maybe triligual in Chinese too?) so we especially highly recommend to Japanese buyers, sellers, and renters. If you are planning to move to/in Houston, she is the first contact there. NIHON NO MINASAMA – SUSAN HA TOTEMO SHINRAIDEKIRU REALTOR DESU. TOTEMO OSUSUME SHITAITO OMOIMASU!”

Agents Comment

“Thank you for your kind words. It was such a pleasure working with your family. I am so excited for your family to start your Houston life and wish you all the best always! If you ever need anything at all, please don't hesitate to call, text, or email me. I look forward to meeting you again soon! Susan”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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