Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Dec 16, 2011

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Susan was extremely prompt with all correspondence and is very professional. It was a huge relief to be able to trust her to be on top of every issue even before we thought of it especially since we were moving in from out of town.”

Agents Comment

“Thanks Leigh! It was fun looking for homes with you and your keen sense of direction. :) I hope you enjoy visiting the different restaurants around you and that 2012 is awesome for your family.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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